Phil R.
They achieved measurable and significant results.
This company did a great job and we achieved very good results together, I say ‘together’ because it does require the participation of the customer and their team to reach the end goal. There was very good and consistent communication throughout this process, rarely a gap in communication existed. James Lee was a pleasure to work with and very knowledgeable. What could they do better? The cost could be lower to the consumer, that is the most significant feedback I can provide. Given that I participated in the program for four months and no one from their legal team was ever involved, which can be very costly, I submit that this program could be less costly to the consumer.