Adrienne B.
Order never shipped
Order never shipped - no tracking added yet says it was fulfilled. No contact from them.

The Park Wholesale is a leading supplier of blank and custom hats, apparel, and promotional products, offering thousands of styles and over 10,000 items. Shop trusted brands like Flexfit, Yupoong, Richardson Sports, Decky, Outdoor Cap, Gildan, and Bella+Canvas—all at competitive wholesale prices.Enjoy bulk discounts, free shipping on select orders over $195, and special promotional offers (note: free offers can’t be combined with other discounts). Most items have no minimums, and no account is required to order. We proudly serve businesses, schools, teams, decorators, screen printers, embroidery shops, promotional product distributors (ASI, PPAI, SAGE), and individuals.Choose blank products or customize with embroidery, screen printing, patches, heat transfer, digital and UV printing, or laser engraving—perfect for branding, events, uniforms, and merch.Based in Los Angeles, we’re known for responsive customer service, secure checkout, and a 110% price match guarantee on select brands. Our goal is simple: deliver quality products, great value, and long-term partnerships that help your brand grow.
The Park Wholesale (theparkwholesale.com) has 271 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Adrienne B.
Order never shipped - no tracking added yet says it was fulfilled. No contact from them.
Nick
2 of the four hats were not good quality. I have purchased over 30 of these hats through the company and have not had any issues. But the sizing band on these were not made with the same quality as previous ones
Joe P.
I ordered Russell cotton shorts. After washing them I noticed the inside pocket linings were sewn poorly, the threads were coming undone and they were not attached to the waistline like the pairs I already own. I contacted customer service and they told me they'd send me a return label. They never did. I contacted them again, and this time they told me they do not send return labels and to follow the return instructions on their site which were lengthy and not very clear. So, I hand wrote the return address on the box they sent me, with the shorts, and all their ridiculous requirements (they could of easily got the info off the original order form) and I had to pay for shipping. When they received the shorts they told me they could see nothing wrong with them. They told me they would not reimburse me for the shipping and there would be also be a 25% return to stock fee too. I was furious! After several arguing emails I finally received a full refund. I will never order from this retailer again, because I do not trust the quality of their products, and mainly because of all the hassle they put me through. FYI: I ordered more shorts from Amazon and they were sewn correctly.
Denise R.
It is disgraceful how long it takes to receive an order! The price of a rush order is more than unreasonable! Because of this very reason, you have lost me as a customer! Your company is greedy with these prices!!!!! This is far too unacceptable. It takes near 3 weeks to receive an order through USPS, and even those rates are unacceptable. It is not even the USPS fault! It is the fault of this company for not even taking the order over to the USPS for delivery! SHAME ON YOU!!!!
Response from The Park WholesaleJun 3, 2023
Hello Denise, We are sorry you are dissatisfied. We are a wholesale B2B. Our Shipping information page details that there is a handling time involved, especially when there are multiple brands involved to combine and reduce shipping costs. You always have the choice to proceed with an order prior and reviewing shipping costs, which include handling charges for small sample orders. You chose the USPS Parcel Ground for delivery method. We are sorry that you feel ground shipping costs from USPS are high, however these are directly calculated using dimensional weight from the carrier and including packaging and handling. USPS and all carriers have raised costs over the past two years. Thank you and best of luck.
Dave
I order caps. I received an order confirmation and a UPS tracking number. A week later the order has not been shipped. There is NO contact number to call. I emailed about my order. 2 days later I receive an email saying it was backordered. I emailed them back. NO RESPONSE. I missed the customers deadline and now I lost a customer. They will never get another dime from me. Don't waste your money and time.
Deary
By far the worst place to order from. They told me 2-4 days processing time so I waited and now almost 2 weeks and still nothing. Stay the hell away from this company at all cost.
Sam V.
I will NEVER order from this place again. I placed an order on 7/27. I called them a week later as I had no updates. They told me they were out of stock on one which they showed on their site they had inventory. I replaced it for another item. 3 days later I finally get an update. A few days later I received the hats. 5 of the hats were incorrect (no pick list or BOL was included). I tried looking for the phone # and they removed it from their site. I emailed them my issue, they responded the following day that they would have production look into and send me replacements. 3 days later and still nothing, I emailed them again for a status update and they responded a day later saying they show the hats were already delivered. Which shows they didn't read the email with the original issue. "Sarah" is the person responding which may or may not be one person.
Response from The Park WholesaleAug 11, 2022
The customer was sent some wrong hats. Upon receiving their request for replacement, a prompt reply was sent and a return label was included in the replacement sent with priority mail 2 day delivery. Every one of the multiple emails the customer sent was replied to and a phone message was left for the customer as well to apologize for the error in shipping. Packing lists and BOLs are not generated for a few individual hats, they are for larger wholesale shipments. Due to staff shortages during peak season, phone support is disabled and will be re-introduced at a later date. Thank you and have a great day.
claude N.
This place is a joke dont order from them. DONT ORDER FROM THEM !. It s been rip off i ordered 2 weeks ago and still no hats or tracking number.
Response from The Park WholesaleAug 11, 2022
The customer's package was delivered within 6 days. They ordered on Monday and promptly started sending emails asking for updates on delivery. They were informed that there was a 2-4 day handling time prior to shipping. A barrage of emails were replied to. Have a blessed day.