The North American GuitarReviews of thenorthamericanguitar.com

I was introduced to Ben and TNAG through my youngest son. They apparently met some years ago as their respective careers were developing. Ben is a great guy with unbelievable knowledge of his subject. He is a thorough gentleman. Helpful, enthusiastic and an absolute joy to do business with. If you are reading this - it is fairly evident that you know a thing or two about quality - and quality is what TNAG is all about. I would imagine the rate of customers returning is quite high. I would think it likely that I shall be one of them. 5-stars without hesitation.

I had a couple of issues with the description of the guitar I bought as a size was different to listing plus case, I contacted Ben who explained there had been a glitch in the listing, and he promised to look into it, the guitar itself is fantastic and better than I expected. Ben then not only took the time to email me back, he did a follow up personal phone call to apologise and then to cap that also insisted he send me something for my trouble. I can't thank him enough, I have bought guitars for the last 30 plus years from from top shops, both here and abroad, and now and again little problems do pop up as is the nature of buying online or secondhand especially, but have NEVER had service and personal commitment / back up on this level before.....I know where I will be buying my next one!............Sincere thanks to Ben and all at N.A.G.

The guitarists eight wonder of the world. You can feel in awe of the exotic guitars on display but the staff are friendly and knowledgeable and allow you plenty of time to bond with the instruments. I love this place. I just need to save more money before returning. 5 stars.

I’ve bought high-end guitars from a variety of boutiques around the world and I can assure you that TNAG is the absolute best one-stop-shop for all your guitar needs on the planet. Ben and his passionate team are incredibly knowledgeable and will make sure you get the best guitar available out there from top-notch luthiers (they have done that for me on several occasions). Do yourself a favour, call them now and/or try to visit their incredible London-based boutique! A shame there's not a 6-star option - honestly, it's that good.

Hi I agreed to buy an expensive, 8500 pound guitar from Ben at North American Guitar, with them selling three of my acoustics to at least part pay for the new guitar. I was a bit worried that the new guitar would arrive before they could get them all sold, but they have managed it with time to spare. I couldn't be happier with their service, and am now awaiting my new James Goodall with no worries gary

I am a left handed player and so rarely buy guitars on impulse. I had been looking for a guitar to complement my main guitar (Martin J40) for several years without success. North American Guitar directed me to a NOrthwood 0014 on their site and I had a long exchange of emails with Richard who provided all the help I could wish for. I bought the guitar on Monday, it arrived in perfect condition on Tuesday and was exactly what I was looking for. This is a fantastic firm to do business with, extremely knowledgeable and helpful, and the Northwood is a great guitar made by a single luthier shop in Canada. Well worth checking out

Best sales experience I have ever had with any retail guitar store. Ben Montague made this possible once he knew I was serious about making a purchase. His efforts encouraged my purchase. When I enquirer about a 2nd acoustic. Again Ben found an agreeable solution which met my ability once more to make the purchase. If you want one of their guitars don’t hesitate to contact Ben. I am awaiting delivery of one of my guitars shortly.

Very professional company. Good deal and good service. Would recommend.