The MountainReviews of themountain.com

I’ve had about 50% of the T-shirts from The Mountain as of the past few years the print comes off within about three months. I have one T-shirt now that still holding up pretty good. I’ve had it for about a year. The ones that were made 20 years ago, I found it a thrift store and bought them for cheap and the print lasted much longer so they definitely changed whatever they’re using to create the prints the older ones from 20 years ago. We’re much more vivid in color and lasted for up to 20 or 30 years.

I ordered a youth large from the mountain and they send me an adult large . I called them I emailed them any number that I could find for the mountain I called and either left a message because well they don't answer the phone they don't answer you even when they send you an email it's computer generated . They used to be a great company I mean I used to do business with them when they were still brick and mortar they had a store in a mall outside of Buffalo but now forget about it , not only can't they read but they can't read with pictures because the shirt that I ordered had a picture of a little girl with the shirt on . I bought a raccoon face shirt for my older niece about 7 or 8 years ago and she loved it no problem with anything but you try to get something from them today and it's a real circus . I don't want to sound too angry because I know how sensitive everybody is today and I don't want to put the company in in a coma but they ruined Christmas between me and my my niece my favorite niece . Hopefully I can go out and find something for her it's hard to do because well I have COPD . That's the only reason I even buy anything online because I love going out meeting people the old-fashioned way you can touch the item you can try it on you can know if it's a cheap piece of garbage or not . I only hope that it isn't going to be just as hard trying to get my money back . Sincerely very unhappy customer

After placing the order and getting one email about “Thank you for your order!” nothing. I needed my items before Christmas, placed an order on December, 11. It was promised to be delivered in 7-10 days.On December, 20 I’ve checked my account and realized that I don’t even have the order on my account ( Emailed to the Customer Service, no answer, but the order was shipped. The estimation delivery day is December, 28( Bad service

There shipping is great. Their wildlife t shirts and hoodies are live like animals and look like they will walk off the shirts they are so real.

What Happened to this company? It was so good in the past. The quality has gone way way down. Very Disappointed.

Just went to the Epsom branch and I would like to give a big shout-out to Tanya. Thank you for your help today. From 2 happy customers

I have not done business with them for a couple years...and it looks like things are getting bad. My first shirt with their brand was bought in about 1992. Was the best shirt I ever owned until it was lost in a house fire in 2019: that's right, I keep my stuff that long! So, after the house fire I went back to them to replace hundreds of dollars in merchandise. HUGE disappointment. Within months the Ts had holes in them, and the printing is flaking off. So very sorry to see such a great product go down the drain

Looks like The Mountain has gone bust. I ordered 2 months ago, $150 order. Never shipped. Lots of excuses from customer services. Now they won't reply and their website is down.