EDWIN K.
Just two words :
Just two words : Good service !
Response from The Monitoring CenterOct 22, 2020
Thank you Edwin!!! We appreciate your positive feedback and your business!!

We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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800 approved reviews, newest moderated first
EDWIN K.
Just two words : Good service !
Response from The Monitoring CenterOct 22, 2020
Thank you Edwin!!! We appreciate your positive feedback and your business!!
David C.
The transfer from ADT was fine; however, we have had two or three false alarms which have occurred for no apparent reason. The only possibility was during the changeover that the technician must have loosened one or more of the window contacts.
Response from The Monitoring CenterNov 9, 2021
Thank you David!!! We are happy you had a smooth transition ... I have alerted our Service Manager to contact you in order to ensure all has been repaired to your satisfaction. Please do contact me directly if I can be of any further assistance ... Mirella, Sales Manager 1-866 247 4999 Ext 2235 or email directly to [email protected]
M W.
Excellent service and professional staff members.
Response from The Monitoring CenterOct 5, 2021
Thank you!!
Adu
Its ok nothing so special. I am only having a problem when i use my phone to arm or disarm. Couple times when i am going to disarm using my phone I dont see the disarm screen but instead i can only see the screen it says ‘favorites’. I tried to log out and log in again but still the same. What can i do?? So i let it alarm so i can disarm it from the main board.
Response from The Monitoring CenterOct 14, 2020
Thank you Adu ... I will have our service department contact you and assist. :)
RICHARD L.
Generally you perform ok. However the main item that bothers me is that you are almost impossible to reach as each time I tried I was put on a waiting list that took forever and discouraged me of waiting. I think you are looking after the monitoring correctly but if one wants to reach you it is almost impossible-
Response from The Monitoring CenterOct 1, 2020
Thank you Richard ... COVID has presented a few additional issues ... we do appreciate your patience and yes we are here for you!
JEMIMA O.
A visitor accidentally triggered my alarm off and the call came promptly to very...the lady at the end was very understanding and professional. I will recommend Alarm monitoring center any day.
Response from The Monitoring CenterOct 1, 2020
Thank you Jemima!! Happy to be of assistance :)
ALEX/JANE
Excellent service! Phone response almost immediate! Knowledgeable service person! Reasonable rates! We are very happy to have switched from a more expensive monitoring service
Response from The Monitoring CenterSep 17, 2020
Thank you Alex and Jane!! Welcome on board!!
JOE L.
Your Vancouver tech was good so far no problems
Response from The Monitoring CenterSep 11, 2020
Thank you Joe!! Welcome on board!