The Monitoring Center Reviews | Read Customer Reviews of themonitoringcenter.com

The Monitoring CenterReviews of themonitoringcenter.com

4.6800 reviews
House Sitting & Security
13833 Wellington Trace E4232, Wellington, Florida

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The Monitoring Center

About The Monitoring Center

We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther

The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: themonitoringcenter.com
Website: themonitoringcenter.com
Category: House Sitting & Security
Location: Wellington, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: January 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Monitoring Center reviews

Showing 103 reviews with 4 stars · Clear filters

DAVE G.
Feb 13, 2025
take to long to activate
take to long to activate
Response from The Monitoring CenterFeb 13, 2025
Thank you Dave!! Welcome on board!! Our technicians are trained to be thorough
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SL
Jan 30, 2025
I thought the installer was…
I thought the installer was knowledgeable and provided efficient service. The app is much better than I anticipated. I think the pricing was unclear and additional charges (seem) to have been added bringing the price to double the advertised price. Overall, I am happy.
Response from The Monitoring CenterFeb 6, 2025
Thank you Stuart!! We look forward to servicing your security needs.
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Brett I.
Aug 15, 2024
Easy transition from my current/old…
Easy transition from my current/old monitoring company. I had to make sure the technician removed my old codes - he wanted to have me do it later, but he was able to do it before he left.
Response from The Monitoring CenterAug 15, 2024
Thank you Brett:
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CARMEN Z.
Apr 26, 2024
Your tech was very late for his…
Your tech was very late for his appointment. He did not have assistance from another representative. Previously, when we signed up with your service at our other dwelling, there were two representatives. Your tech didn't have a step ladder to use. Luckily, we had one. We were not told that there would be another box beside our router. We felt that we were better informed about hookup during our previous experience. Your tech was very polite and knowledgeable. We are seniors and not tech savvy, therefore, we felt that it took us a little longer to understand how to program the system through our cell. We felt that at times your tech seemed a little frustrated at our knowledge. Thank you.
Response from The Monitoring CenterApr 26, 2024
Thank you Carmen!! We do apologize for any inconvenience ... please feel free to reach out to me directly if we can be of any further assistance. We thank you for your patience and for brining this to our attention. Mirella, Sales Manager 1-866-247-4999 Ext 2235
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HASAN A.
Apr 26, 2024
Good overall, but costed more than expected due to the technician bringing the wrong sensor
We ordered an alarm system for our warehouse. One bay door and two human doors. Although it was mentioned that one of the doors is a bay door, the rep didn’t come with the right sensor. They sold us one that doesn’t work for it, then sold us another one specifically for the door, but had to come a couple of week after to install it. The service had been good over all and the system is working fine. The technicians are also very friendly.
Response from The Monitoring CenterApr 26, 2024
Thank you Hasan!
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AL C.
Jan 17, 2024
Professionalism and courtesy
The technician performed the service exactly the way it was described in the initial phone call to the monitoring representative. Also, the technician was professionally courteous in explaining the job he would do before commencing the installation in the basement area which followed in the rest of the house.
Response from The Monitoring CenterJan 17, 2024
Thank you Al!!
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Alberto C.
Jan 5, 2024
Very satisfied with service so far.
Very satisfied with service so far.
Response from The Monitoring CenterJan 5, 2024
Thank you Alberto!!
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FARHAN R.
Dec 28, 2023
The person you sent over was very…
The person you sent over was very knowledgeable and helpful.
Response from The Monitoring CenterDec 29, 2023
Thank you Farhan!!
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