Mattress Nation Reviews | Read Customer Reviews of themattressnation.com

Mattress NationReviews of themattressnation.com

4.940 reviews
Furniture Stores
1101 Pacific Ave Ste F, Santa Cruz, California

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Mattress Nation

About Mattress Nation

Mattress Nation uses its knowledge and experience to ensure you select the right mattress for your personal needs and health. Mattress Nation combines the industries top brands such as Tempur-Pedic, Sealy, Serta, Beautyrest and Stearns & Foster with a large selection of the latest sleep accessories such as pillows, mattress protectors, and frames.From the moment you purchase from Mattress Nation to the time you receive your items, they strive to offer customer service above and beyond. Mattress Nation is not satisfied unless you are satisfied. It does often take the body some time to adjust to a new mattress, but No Worries. If you are at all unsatisfied with your purchase, they will allow you, one time free of charge, to exchange your mattress within 90 nights of the date of purchase!Mattress Nation guarantees the lowest price. If you are able to find a lower price on a comparable model within 90 days of your purchase, bring them the advertisement and let them refund you 150% of the difference!Mattress Nation is locally owned and operated. Mattress Nation carries the largest selection of Tempur-Pedic, Sealy, Serta, Simmons and Stearns & Foster mattresses. With same day delivery, setup, and removal, Mattress Nation serves Santa Cruz, Soquel, Aptos, Watsonville, Gilroy, Scotts Valley, Ben Lomond, Felton, Boulder Creek, Davenport, Bonnie Doon, Greater Bay Area

Mattress Nation (themattressnation.com) has 40 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: themattressnation.com
Website: themattressnation.com
Category: Furniture Stores
Location: Santa Cruz, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: May 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mattress Nation reviews

40 approved reviews, newest moderated first

Robert P.
Jun 24, 2017
Beauty Rest mattress
This company is Very customer oriented. There service is GREAT! I would recommend them anyone!!!😏😏😏
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Sarah K.
Jun 20, 2017
Exceptional Customer Service
I recently had a warranty issue with a mattress I purchased 4 years ago. I called Mattress Nation in Santa Cruz and had the most pleasant experience. I worked with Ryan, who made the replacement process a breeze. He was friendly, professional and knowledgeable. Based on warranty issues with other retailers from previous transactions, I expected the warranty process to be a time consuming hassle. I was pleasantly surprised to find it was extremely easy and hassle free. In a day where customer service tends to be lacking, Mattress Nation certainly exceeded expectations and set the standard for EXCEPTIONAL customer service. I have been dreaming of a great night's sleep and am so excited to FINALLY have a Tempurpedic mattress. We absolutely love our Tempur-Cloud Luxe Breeze. Thanks, Mattress Nation, for giving us back our restful nights.
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Julia
Jun 19, 2017
Returning Customer - happy with the service
I have bought two mattresses from the Mattress Nation. I worked with Dave both times. I appreciate his knowledge of the product and friendly, pressure-free service. Thank you
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Donna S.
Jun 9, 2017
Excellent service and delivery was …
Excellent service and delivery was outstanding.
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Jessica V.
Jun 9, 2017
Best people to work with
Best people to work with, amazing expertise and service, still thrilled with our mattress 5 years later.
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L. N.
Jun 9, 2017
Great Customer Service
I bought one of their inexpensive mattresses a year ago for my mom. My mom only slept in one spot each night and broke down the mattress. I was able to return that mattress and box spring and use the money I spent on it and apply it towards an upgrade which was on sale. I bought a better quality mattress which will last much longer. I also know to rotate it several times a year to extend the wear on it. Mama loves the quality and comfort of the new set. The owners were very helpful and quick in resolving the matter.
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MyaMomofTwins
Jun 9, 2017
These guys are great- helped me SAME DAY!
These guys are great - I had a minor problem with a bed I purchased 8 months ago, as I wanted to go LOCAL and invest in our community for this furniture purchase. I am so glad I did, as they helped me to get the issue resolved, delivered and ready to go in THREE DAYS! What a nice place, supportive, service people. Forget Wayfair and Amazon, go LOCAL - it really made a huge difference for me. Maya in PG
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Tiffany J.
Jun 9, 2017
Great experience
Great experience. We love our bed!
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