Mattress Nation Reviews | Read Customer Reviews of themattressnation.com

Mattress NationReviews of themattressnation.com

4.940 reviews
Furniture Stores
1101 Pacific Ave Ste F, Santa Cruz, California

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Mattress Nation

About Mattress Nation

Mattress Nation uses its knowledge and experience to ensure you select the right mattress for your personal needs and health. Mattress Nation combines the industries top brands such as Tempur-Pedic, Sealy, Serta, Beautyrest and Stearns & Foster with a large selection of the latest sleep accessories such as pillows, mattress protectors, and frames.From the moment you purchase from Mattress Nation to the time you receive your items, they strive to offer customer service above and beyond. Mattress Nation is not satisfied unless you are satisfied. It does often take the body some time to adjust to a new mattress, but No Worries. If you are at all unsatisfied with your purchase, they will allow you, one time free of charge, to exchange your mattress within 90 nights of the date of purchase!Mattress Nation guarantees the lowest price. If you are able to find a lower price on a comparable model within 90 days of your purchase, bring them the advertisement and let them refund you 150% of the difference!Mattress Nation is locally owned and operated. Mattress Nation carries the largest selection of Tempur-Pedic, Sealy, Serta, Simmons and Stearns & Foster mattresses. With same day delivery, setup, and removal, Mattress Nation serves Santa Cruz, Soquel, Aptos, Watsonville, Gilroy, Scotts Valley, Ben Lomond, Felton, Boulder Creek, Davenport, Bonnie Doon, Greater Bay Area

Mattress Nation (themattressnation.com) has 40 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: themattressnation.com
Website: themattressnation.com
Category: Furniture Stores
Location: Santa Cruz, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: May 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Mattress Nation reviews

40 approved reviews, newest moderated first

Stephanie L.
May 11, 2025
I ordered a bed for the 30th April
I ordered a bed for the 30th April. DID NOT ARRIVE.when I contacted them all I got was it will be there. No apologies nothing. I slept on the floor for 2 days while I sorted another bed. I’m disabled and this is a disgusting way to be treated. Stay away from.
Response from Mattress NationMay 12, 2025
Hello Stephanie, I am the general manager at mattress nation and I am very sorry to hear about your experience. Right when i saw the review I tried to look up your order to get some information on where we failed. I did not find anything under first or last name. Can you please reach out to me directly at [email protected] or 408-394-2534 and I will take care of you and try to make up for the situation. Thank you
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Josh
Jul 14, 2024
Win!
Great customer series, wide selection of mattresses. And best of all, the salesman don’t pester you
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Angelo and Kim S.
Apr 9, 2019
Ryan is awesome
Ryan is awesome. Truly exceptional customer service and reliability at Monterey Mattress Nation. His aim is to have truly satisfied customers. He is a gem in today's world. I would buy from him again for sure. He went way out of his way to get the right mattress for my son. I appreciate his willingness, patience, and attention to detail. Highly recommend this place to anyone!
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Doug & Mary N.
Sep 9, 2017
I've bought several beds from Mattress …
I've bought several beds from Mattress Nation and happy every time . my whole family sleeps on there products . Couldn't be happier . Thanks Ryan and crew!
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Mike R.
Aug 14, 2017
Great experience all-around!
Every part of my girlfriend and my experience with Mattress Nation was amazing! We walked in needing a mattress, picked it out that day, and had fantastic customer service--David gave us a great deal and helpful tips on living here since we just moved from Michigan! Delivery was on time, lightning fast, and the two guys doing it (Ben and Ben) were both super friendly and added to an already great experience with Mattress Nation!
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H. D.
Jul 18, 2017
Come And Shop At Matrress Nation
On the day we closed escrow and needed two new sets of mattreses for the night, we stopped in at Santa Cruz Matress Nation to talk with store owner Ryan Shatto. Ryan is a professional who knows the matttress business well. He listened to our needs and we concluded our purchases with ease . As promised, Ryan had the king and queen mattresses delivered that afternoon to our delight. No sleeping on the floor!
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Aria B.
Jul 17, 2017
Great customer service
Great customer service. Quick delivery!
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Erna C.
Jul 15, 2017
Great service from beginning to end
Great service from beginning to end. Friendly and helpful . Butterfly Grove Inn Pacific Grove
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