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The Mailworks Reviews | Read Customer Reviews of themailworks.com

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Print & Graphic Design
The Mailworks

The MailworksReviews of themailworks.com

4.9644 reviews
Print & Graphic Design
236 Broadway, Albany, New York

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The Mailworks4.9

Reviews644 About Contact

Overall score

4.9 out of 5

Excellent

Average of 644 reviews

Distribution

5★95%
4★3%
3★1%
2★1%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 866-4881
themailworks.com
[email protected]
236 BroadwayAlbany, NY 12204

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About The Mailworks

For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.

The Mailworks (themailworks.com) has 644 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: themailworks.com
Website: themailworks.com
Category: Print & Graphic Design
Location: Albany, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: July 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Mailworks reviews

Showing 612 reviews with 5 stars · Clear filters

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David S.
Oct 13, 2017
super easy and friendly company to work …
super easy and friendly company to work with
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Allie
Oct 12, 2017
Love them!
I’ve used Pretty Polite for baby shower invitations and business cards and I loved them both! Super easy to use, very personalized and it’s great to have a real person help you!
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The Albany A.
Oct 12, 2017
Excellent experience
Working with Mailworks is always an absolute pleasure. They are responsive and helpful with every project!
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customer
Oct 11, 2017
Love the customer service
They were very professional and personable. I had a horrible experience with another invitation company that tried to scam money from me for alterations to the format (font type and centering wording). This went on for 20 days and the invites did not go to production because i requested my money back. Pretty Polite made all the changes i asked for within 1 day of my request! It didnt even take a full week to receive my invitations in the mail. They're absolutely beautiful!
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Tiffany
Oct 10, 2017
Brittany was amazing to work with
Brittany was amazing to work with. Her response was clear to understand and she replied super fast.
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customer
Oct 6, 2017
A great company
A great company, excellent customer service, easy to work with and outstanding response times.
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Albany A.
Oct 5, 2017
The Mailworks is the BEST!
The Mailworks was efficient, comprehensive and extremely pleasant! They got my direct mail project out ahead of schedule without any delays!
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J. B.
Oct 5, 2017
Mailworks has been fabulous to work …
Mailworks has been fabulous to work with. They are fast and efficient and helped us streamline our outreach activities. I would recommend them to anyone.
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