LuxNomads is a full-service relocation firm helping people and families move to Europe with clarity, confidence, and ease. We handle the legal, financial, and lifestyle complexities of international relocation, so our clients can focus on building their next chapter abroad. One partner. Every detail. Beautifully managed.
LuxNomads (theluxnomads.com) has 44 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
theluxnomads.com
Website
theluxnomads.com
Category
Travel Agencies
Listed on Five Star Index
2026
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The company replied to 18% of reviews.
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Most recent review: October 2026.
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We have overpaid a ridiculous amount of money (our lack of research) for what continues to be a horrible experience. A vindictive CEO who promises way more than she delivers. Non-responsive contractors who can’t seem to get it right when it matters. Buyer beware. We have since learned that you can find competent people in Spain to do this work for you for 1K or less each instead of Lux Nomad’s greedy and unwarranted 10K each.
CF
CFD
$13,000 paid- Pennys delivered
$13,000 paid, program cancelled mid-process, no refund thus far. This company is certainly a scam.
I paid roughly $13,000 upfront to LuxNomads for Spanish visa services. The pitch was comprehensive: relocation success managers assigned to you, hands-on step-by-step management of the visa application, immigration attorney services, and tax return support through year one of the visa. It was sold as the reason you pay a premium instead of hiring a local gestor yourself.
Here is what actually happened: No proactive communication or involvement from relocation success managers, who were clearly unqualified (outside of the ability to use ChatGPT); my second RSM (because my first had failed to give me crucial information that nearly cost me tens of thousands of dollars), radio silence for months prior to, during, and after my move; all research, outreach, etc. self performed; and finally the tax attorneys emailed clients to say they were no longer working with LuxNomads. 24 hours later LuxNomads announced it was discontinuing the 13k Essentials package — the package most of us bought — with the explanation that they had not priced it correctly. (?!?!) Clients were cut off regardless of where they were in the process. Since then, communication has stopped, negative comments in the Skool app and associated client accounts blocked, and there is no response nor stated recourse. During all of this, we watch the founder flying around the world on Instagram, selling this Service and her new business plan (whatever that scam may be) well those of us who have paid dearly are left floundering without support.
Underpricing your own product is your mistake, not your customers'. Taking full payment upfront, failing to deliver, discontinuing the service, and going quiet is not an acceptable way to handle it.
On the upside, I would like to say that the immigration attorney that I was connected to has been fantastic, and I have officially secured my visa with their support.
Regardless, there are a number of us in a group of affected clients with the same story. We are not asking for anything unusual. We want an itemized account of services actually delivered/fees to vendors and refunds of our fees reimbursed for everything that was not.
Do not hire this company.
SR
Stasia R.
You do NOT need this service
You do NOT need this service! They are the middleman for resources you can secure independently at a fraction of the cost. Offering a Skool group and charging huge amounts when the immigration and tax attorneys are the actual resource you need is an all-time low. Taking advantage financially and energetically from a vulnerable population says more about the company leader than anything I can type here. I won't even go into it in full, but suffice it to say it is way off compared to the social media circus that you see and are sold on TikTok and IG. While that part of their marketing is quite impressive, I will admit, it is NOT aligned when you pay an incredible amount to peek behind the curtain and actually have a Spain-based experience. It is then that you realize you were sold something that does not exist and that you were used by a company leader who has an inflated sense of the value they provide and the care they think they offer. The painful reality of what actually happens when you move to a foreign country sets in, and their course and services DO NOT prepare you for that. The focus, unfortunately, feels like it is on the money, and not the human and their experience, period. The connection feels forced and performative, and at every step you are downgraded and deprioritized unless you pay the piper. There is a HUGE gap between what you are sold and what you get, and I am writing this review in hopes that you don't fall into it. Feel free to find me on socials and to message me if you have questions :)
KP
K P.
This company is the WORST
This company is the WORST!
We spent 15k, did all the leg work (the Relocation specialist did not know what an aposetole was ! ) that took 1 and half years and on our way to Spain with ALL 10 bags, they told us they are reorganizing and cut us off. Of course, we will be taking legal action. Our suggestion with this company….. RUN and do not walk the other way.
ST
Stacy
After seeing the splashy videos on social media…
After seeing the splashy videos on social media, I had initially reached out to LuxNomads for a consultation call in Fall 2025. They quoted me 15K USD for their "white glove" service. I have a friend who relocated from the US to Spain in 2023 and, after the consultation call, I asked him about the pricing. He told me that it was insanely high and should not cost anywhere near that. When I did not return the calls to LuxNomads, they reached out multiple times to tell me they were offering a "special price" of 13K if I commit right away. It was odd that the same person offered me this special price 3 times. They could not even keep their potential clients straight, let alone their actual paid clients. Luckily I did my own research and hired an amazing lawyer in Valencia that also helped with finding my apartment and with my tax advice, autonomo registration, and social security.... They made my appointments for me and handled everything very timely and professionally. The interesting thing is that I have met another expat since moving here that did hire LuxNomads. Her experience was dreadful and she told me horror stories about dealing with them and having to do so much of the work on her own after paying the exorbitant fees. It makes me so angry that she could have contracted with a lawyer directly for 1/6th the price! PLEASE do your own research and find a lawyer directly. It breaks my heart that people like myself - who are just looking to start a new life - lose time and money by trusting these people. Do not waste your time or money with these scam artists.
SA
Sarah
Save your money
The service is marketed as a "white glove" "done for you" service to justify the high price tag. Not one part of my experience was like that. The entire time I had to constantly follow up to keep things moving, do my own research, and constantly did things for myself because I could not trust the team to be prompt or accurate. Many times I found errors (sometimes too late because I had trusted the team) and the "resources" that the team provides are very clearly AI generated resources. I am all for using AI as a tool, but prompting chatgpt is something I could do on my own, I was paying for expertise and that is not what I got. Many times their resources or answers were incorrect, out of date, or just unhelpful.
I raised concerns several times throughout the process and they did a great job at "hearing" me but nothing ever changed.
Now that I am in Spain, I have met several other immigrants that used their services and every single person has a horror story. No one I have met in real life has had a good experience with this company.
Please save your money and just join some free facebook groups and ask for recommendations. It will save you so much money, time, and sanity.
JF
Jose F.
Applied for a consultation and talked…
Applied for a consultation and talked to a representative and at the end was charging me $10k for the process. Believe me it is way better doing it on your own.
LB
Laura B.
Lux Nomads is a company who does NOT care about you.
Lux Nomads and the incredible saleswoman who owns the company promised my 81 year old friend and I vetted professionals. We arrived and found out we had no insurance. We paid for the year to a company Lux Nomads suggested. This has been a nightmare. Promises made. Promises ignored. Two older ladies in a new country with a fake certificate of insurance. Stay away from this company. So many stories now. And no response from the CEO who brags about her millions of dollars.