thelumishop.comReviews of thelumishop.com

This is not a service it’s an extensive test of likes and dislikes for AI to create something for you. SCAM SCAM SCAM DO NOT FALL FOR THIS I CANCELED AND THEY STILL CHARGED CREDIT CARD.

STAY AWAY, STAY AWAY, STAY AWAY from this company!!!!!!!!!! DISHONEST COMPANY!!!!!!!!! They took $100 and I NEVER RECEIVED ANY PRODUCTS OR SERVICES!!! They make it so difficult and will only respond via email. I have attempted to get a refund with no success!!!!!!!! COMPLETE SCAMMERS!!!!!!!

First, the clothing options offered are awful - nothing like the promotions! You would do better shopping at Walmart! Second, the prices do not match the quality. Third, the customer service is terrible - it is impossible to speak with anyone on the telephone and it takes weeks for them to respond to your emails!

I bought an item on 1/18/26. Per their website, it'll ship within 1-2 days of purchase. A week went by and I still havent heard anything. I emailed them asking where my item is and they stated it was out of stock but should be ready to ship in 2 weeks. 3 weeks go by and still nothing. I emailed them again what the status was and they never replied. I sent a 2nd email, messaged them through instagram, facebook, and commented on their facebook posts about why they weren't responding to me and that i never received my order. They emailed me several days later stating the item is still out of stock and would ship in 2 weeks unless i wanted to accept a different colored top compared to the bottoms. They then gave me attitude in their response stating everything is handmade which is a joke because you can find the exact same outfit on ali express, shein, or temu. I asked for a refund since they couldnt give me an exact date for shipment and they didnt fulfill my order. They havent responded back to me at all but were quick to give me attitude on one of their responses. Do yourself a favor and order somewhere else or reverse image the outfit you like to find it on a different website or similar

This company is terrible. I mistakenly signed up and within minutes tried to cancel, to no avail ($14.99 trial). They then charged me $44.99 even though I immediately emailed them that it was a mistake. After that lots of email communication with them to learn they would allow me use the total of $59 they charged me if I made a purchased with that balance. I tried to do that and then they suddenly tell me that actually the only 50% of the balance can be applied to a purchase. They are swindlers...don't buy from them!!

Terrible experience.

I never signed up for this service, and when I asked to cancel, they wouldn't cancel it or issue a refund. They keep responding with "we're giving you a credit" and won't acknowledge the fraud. I have no idea how this company got my credit card, but please be warned: their business practices are absolutely unethical.

scam scam scam. they stole over £200 from me