JAY P.
Prop firms stick to the rules…
Prop firms stick to the rules established on their FAQs/help section. I bought 2 accounts and right away cancelled the subscription because I thought it would prevent it from auto charging me in a month. However in the billing terms & conditions it states once subscrition is cancelled it immediately removes the account. Obviously i didnt read the terms & condition and I lost the 2 accounts i just bought. I reached out to support. They notified me about the rules but also escalated to higher team since I hadn't traded on those accounts yet and they reinstate both of the accounts. I appreciate the support they gave because that was the right thing to do.
Response from Legends Trading GroupOct 5, 2026
Thank you for sharing your experience! We are glad to hear Support was able to help




