The Legacy PrintingReviews of thelegacyprinting.com

UNUSABLE, DELAYED, MISSING ITEMS Absolutely unacceptable experience. We ordered 100 boxes with foam inserts and what we received was a disaster: 10 inserts missing right from the start. 32 inserts dented due to careless, cramped packing. The rest were cut so badly they don’t even fit the boxes, the cuts (which should have been perfectly straight) were completely irregular. The entire order is unusable. Delivery was nearly a week late. Communication was appalling — ignored calls, unanswered emails, and false promises about tracking information. The goods supplied were not of merchantable quality and completely unfit for purpose. Offering only £100–£200 as compensation is an insult when the full order is worthless and given the price paid for those items which was £2,000. We had no choice but to source replacements from another supplier at additional cost and disruption. We have demanded a full refund and provided photographic proof. Based on this experience, we strongly advise others to stay away from this supplier. We require immediate action to resolve this matter in full — otherwise we will have no choice but to take this further.

Their attention is very personalized. They are attentive to avery detail of design and sizes. They are very clear when creating a cuatom design as well as in shipping.

Good communication and very understanding with our revision requests. Fairly quick with production as well.

Business was well handled, and staff were understanding of my needs. Was a pleasure working with the design team to bring my product to life. Happy to find a packaging solution company that puts this much care into their product.

Spent over £400 with this company more than 2 months ago and didn’t get a delivery. They then proceeded to tell me they’ll refund me but it’ll take 20 working days now for a refund to arrive (apparently it takes this long due to their “company policy”). No refund received and no sign of the goods either. Clearly a scam, wish I read reviews before buying. AVOID THIS COMPANY AT ALL COSTS.

THEY WON’T DELIVER GOODS OR REFUND ME! Claims to be based in UK/USA however actually based in PAKISTAN Made an order over 2 months ago and still no sign of it. I’ve told them to just refund however they have spun me in circles and now told me they won’t refund me. This company is a complete scam and before purchasing make sure to read all the reviews and ignore these fake 5* star reviews.

5/25/2025 Flagging my review will not save your TERRIBLE REPUTATION LEGACY PRINTING. You have done that all by yourself. T H E WORST. DO NOT GIVE THEM $$ THEY ARE THIEVES 4/14/2025 UPDATE- They ask for a reply on their reply but you cannot reply. Lol. What a joke. This is by no means a false claim. READ THE TERRIBLE REVIEWS. THIS IS A SCAM COMPANY. DO NOT TRUST ANY GOOD REVIEWS. THEY WILL TAKE YOUR MONEY, AS THEY MAKE YOU PAY UPFRONT + NEVER DELIVER WHAT THEY PROMISE. AVOID AT ALL COSTS. If I could give it a negative star, I would. The absolute shadiest company around. Watch out. Watch out for all their shell companies too. Do your due diligence. Fortunately, they’ve been booted off BBB. Perfect! Here is what it says: The Legacy Printing This business is NOT BBB Accredited.

I had a rather complex, multi faceted printing project and Edward from The Legacy Printing went above and beyond to help me get exactly the product packaging I needed. Their design team was great at helping everything make sense and fall into place. Shipment arrived earlier than expected and the quality is great. This will be my go to company for future printing needs.