LampsterReviews of thelampster.com

Ordered 4th of January 2016 (Order #15721) 20 months later i received my lamp. I wrote a couple of times for a status but go no replies. Updates on kickstarter and other channels was lacking. Finally got a reply on facebook and 4 weeks later I had my lamp. I'm giving their product 5 stars, but lack of communication drags my total review down to 3. I know this was a KS product and I'm okay with waiting for it, but being kept in the dark is very frustrating (for a long time I thought my $208 was lost). I hope they get their communication fixed some time in the future. In short: Lamp is awesome. Shipping is slow. Communication is lacking.

Conflicting updates on shipping. I emailed and was told next week by one person then when I requested an update a week later I was told 3-4 months! They refuse to issue refunds and very rarely respond in an honest and timely manner. Though some people have had their lamps I doubt everyone will get theirs any time soon.