LampsterReviews of thelampster.com

Being a backer of the original Kickstarter campaign, I can't believe all the positive reviews are legit or, at best, they are mainly from people who bought the product outside (after) the Kickstarter campaign (which should not happen until the Kickstarter products are delivered). The creator has been consistently and deliberately very vague about their production numbers and even what little information they do provide shows it will be years yet (keep in mind we're at about five years now) before they can deliver the product. As a result of the low production numbers and their current focus on extorting significantly more shipping costs from backers in order to receive the product, at best, those who aren't willing to be swindled out of more money will probably never see the product.

I backed the kickstarter almost 5 years ago, I still haven't received anything and they are selling their products to shops and other platforms... This company is a scam

Update (03/27/2020): The Lampster team have now asked KickStarter to block me and remove my posts asking everyone to come here and leave an honest review. They’re claiming it is SPAM. Meanwhile, they’re posting the same comment multiple times to bury comments they don’t like. Transparency is not something this company values. Beware. Original Review: I’m feeling like a sucker who has been scammed. That’s the main takeaway from the experience I’ve had with this company. After paying for a Lampster, I’ve gotten the runaround on when it will be delivered for quite a long time. Initially, (after more than a year of being overdue) I was told 2 weeks, then 2 more weeks, then 2-8 weeks, then “we don’t know”. Next I was told that the color I chose was having manufacturing issues - but only after I heard about this from another customer and messaged them about it. They told me there would be an update soon on the color. After several months, it was communicated that the color I purchased would no longer be available. I asked to change colors and my address but the person I “spoke” with over email clearly didn’t update anything. My next follow up revealed they still had my old address and the original color selected for me. Meanwhile, there was no update on a timeframe I could expect to see the lamp. When asked, I was told I could pay more money (in addition to the cost of the lamp and shipping I had already paid) to get it sooner - however I’d have to settle for yet another color and a EU plug (I’m in the US). Overall, communication has been severely lacking from these guys. I cannot possibly overstate just how bad their communication has been during this wait. I’m still waiting for a black lamp with a US plug. December 2015 to nearly March 2020 - with no reliable estimate of when or IF I’ll see the lamp I paid for. Incredibly disappointed.

I’ve been nothing but patient and understanding for my lampster. However, having back this project back in 2015 and still not receiving anything is a little puzzling. I don’t think that new units should be sold when Kickstarter are not yet fulfilled. On top of that I just learnt that they are putting a halt on bulk shipping right now. So unless you are willing to pay extra, you are waiting indefinitely. I still want my lampster and still excited over it but it is getting to the disappointing stage. Every time I asked about my unit I was told “soon” and then nothing. And now it seems like “unless you pay extra, you won’t get it anytime soon! (If ever)” :(

I supported this product on Kickstarter, along with the thousands of people who were excited to receive the Lampster. 5 years later, we are all still waiting. Delivery schedules have been sketchy and their Facebook replies have been very vague. They claim that they are delivering to Europe and USA, but I still see many people living in that region complaining on Kickstarter. Friends who have waited for this thrash have moved house thrice, while some have emigrated. Really disappointed with this product and please do not waste your money supporting it. We were cheated of more that $200 per person and we probably would not even receive it in our lifetime.

It's amazing to me that this company has any sort of review other than 1 star.. The incompetence and lack of communication is unbelievable. Online shows that the Lampster raised almost $3 million through crowdfunding platforms (Kickstarter and Indiegogo). You would think that would be enough money to start a successful business, but no. They received that money in 2015 and have apparently run out because now they're asking us to send them more money in order to receive our lamps. Any time you ask, they just say, 'you will receive your lamp, thanks for your patience.' No actual time frame, no update on how many they've sent, where they're sending to, or how many are left to send for original crowdfunding backers.

J'ai commandé ma lampe il y a plus de 4 ans. Les propriétaires de la compagnie demande que je paye du shipping supplémentaire pour qu'ils m'envoient ma lampe alors que j'ai déjà payé le shipping au moment de l'achat en ligne. N'achetez pas ce produit, c'est du vrai scam.

Add me to the list of backers of their original Kickstarter (backer number 5343 in fact). Meaning I paid in early 2016 when they promised a delivery by June 2016. 28 published updates later and, no lamp. Attempts to contact them first resulted in them denying I'd ordered. Then, when I provided the proof they indicated my region would be shipped to soon. Then that was delayed and delayed and delayed. Now, the sole update we gets roughly "If you want it sooner, pay for individual shipping (above and beyond what you've already paid" otherwise, we're doing the best we can. Last published update they posted on Kickstarter was 5 months ago at which they disclosed in the previous three months they'd send a total of just over 570 individual lamps in 3 months; so 190 a month on average or a whopping 6 a day. Simply put, the data doesn't add up, the excuses are plentiful and I have no faith or trust in either of the founders or the product.