Matthew E.
Feels like a scam at this point
I backed this product on kick starter in 2014. I went years without hearing anything after they said they needed to look into a new manufacturing process due to the overwhelming number of orders. In 2019 I finally received word from them that they were going to begin shipping though this was a blanket email and provided no information about my order. I reacbed out to them and did not hear back except with another blanket email providing the same information that I just sent their email list. It is now July 2020 and I decided I would reach out to them one last time inquiring about my specific order and shipping to Canada. I received a response which stated “ At the moment, the only option available to ship your lamps is via individual shipping (cost: USD 40/lamp). ”. This response contained no reference to shipping to Canada or my specific name or order number and given the six year ordeal I’m starting to feel like sending them any money would be as useful as throwing it in the trash. I have no trust that they will deliver the product




