The Kind PenReviews of thekindpen.com

Very pleased with how I was treated from The Kind Pen customer service. I own the Herb Flow vaporizer I purchase about a year ago but it had an issue with extremely overheating. I reached out and they honored their no questions asked warranty policy and sent me a new one. It also worked for maybe a week then it started to overheat to the point you have to put it down so it doesn't burn my hand. This time I didn't reach out to customer service because I feel like it's a design flaw. I disassembled the first one that broke and realized that there is a small tube that gets clogged with resin that you can't get to so it can get cleaned out because it's inside on the housing of the vape. I still give a 5 star review because of how responsive customer service was at helping me with the first Herb Flo failure. I didn't want to bother you guys again for another warranty claim because I feel like another new Herb Flow won't fix the issue because of the design flaw. I am attaching a photo I took with the tip of my screwdriver pointing at the dirty tube that clogs with resin right down at the bottom where the tube connects closet to the oven section. When this clogs , it causes the vape to become tighter to pull on and it also is the reason for the extreme overheating that the Herb Flow is notorious for. So here is my input in hopes that one day if you guys continue with Herb Flow then maybe you can look into having this area fixed. Hope you all at TheKindPen have a wonderful week.

I deal with chronic pain and recently& bought a Breezy vape pen for smoking CBD cartridges. It has been a very reliable vape for that purpose. It takes about a week to need a recharge, & recharges in about 1 hour. Other vape pens I have bought generally need charging more often & take longer to charge. If you are looking for a reliable vape this is the one to buy! It even fits in the tablet/phone groove at the top of my keyboard!

I have several devices. All with a specific use for me. I have had a couple of issues and the customer service was awesome. I will continue to use this company.

I have several Kind vaporizers, for 0,5 to 2.5g cartridges. All have worked great, except for one with charging issues. I reported the issue online and the vaporizer was immediately replaced, no questions asked. Great company!

Love the products! Great construction, durable, lots of styles, easy to use, and great battery life! I highly recommend anything they make!

Great products, great prices and excellent support before and after the sale. Kindman knows how to turn a customer into a repeat customer.

Great company. Service was fast and efficient. They have superior products. Will definitely order again.

The equipment functions as describe and has been a new way for me to enjoy relaxing again. I would highly recommend the dry herb vapes. It was though communication and discussion that I now understand how to use it properly. I recommend The Kind Pen as a righteous organization with you the customer in mind.