The Kind PenReviews of thekindpen.com

Good products, good service. If I need another vape I'll order from them again.

I have tried several of their products - the mist, breezy, and jiggy to name a few. Customer service is great and shipping is quick.

New user of The Kind Pen, and I must say I'm rather impressed. Started out with the HerbFlow as an entry point and so far the experience has been great. The unit is solidly built and heats quickly. The unit does get a little warm to the touch but that is to be expected. Also the battery life is short, so not recommended for heavy users. Or just buy two and save your battery life lol.

A wide range of products at a very competitive price! Warranty replacements aren't free but no one else I have come across offers lifetime warrantied anyway. Kind and informative staff and super high quality Glass as well, not just the vapes

Hello, I’ve been using your vapers for years now and although I enjoy the experience of upgrading my devices it seems like the older versions have a longer life span than the newer truva minis Or OG Jams. My second truva mini (first got confiscated at a concert) got jammed at the power port so I can’t charge it anymore. My first OG Jams had a faulty temperature control that wouldn’t set. You did replace it with one that cost me almost as much because I live in Mexico and well, it was pricey to get it here. Anyway your lifetime warranty is an overstatement since the rubber part that holds the screen dissolves and doesn’t hold the screen in place, this happened on both my OGs. Also while cleaning, the interior glass tube broke, so much for that one it’s completely useless. I would suggest you provide replacements for the rubber piece and the inner glass tube. Also claiming it’s a lifetime guarantee is misleading and false. Other than that I think your products are worth a try…wondering if they’re worth the price. I appreciate your interest in customer’s experience and send you my regards. Sincerely, a loyal customer ❤️

I have purchased a few things from kind pen. All products work well. I had an issue with receiving the wrong product but after 2 attempts, which was a little frustrating, they actually made it right and I am satisfied with the results. I plan on being a customer for a long time.

I have the OG Jams dry herb vape. First one I got stopped turning off or on within 3 weeks of delivery. It took a bit longer with communicating than I would have liked, but in the end they sent a replacement for free, and I didn't need to return. The fact they stand by with their lifetime warranty is a strong selling point.

I've been ordering vape devices from TKP for a few years now. Have the Truva, Deezy, and OG Jams for dry flower. Have the Mist and Covert for oil. Also have the Steamroller for old school flower smoken'. Love them all! Quality made. Modern tech. Plus, you cannot beat the Lifetime Warranty Program. Replaced a couple devices just due to wear and tear. Paid $10 shipping and replacement was free and in my hands in a matter of days. Recently ordered the Chillum and Covert 2.0. Unfortunately, the Covert 2.0 is on backorder. Placed the order a month ago now and still haven't received. Customer service has been responsive to my inquiries about the order but only to say they hope to receive the shipment soon. Would 10/10 recommend. I read some of the negative reviews and it seems that some of the issues are user error or certain types of individuals that are "Karen" types. Keep doing what you do TKP!