Mitch
Professional, polite, and efficient
Hired Junk Pros to clean out an apartment in Brooklyn. I was admittedly wary having had some bad experiences with moving companies in the past. What a pleasant surprise. From Rosie the receptionist, to Gary, the representative who met me at the apartment for an estimate, to Craig and his two colleagues, who cleaned out the apartment, everyone I spoke with or met from the company was extremely professional and polite. And they always showed up on time. The quote was honest and based on a conservative appraisal of the volume of "junk" to be removed, with additional set charges depending on such factors as whether the elevator could be used or how far the building entrance was to the truck. Ultimately, the quote proved accurate, and, in fact, the price was adjusted because the truck could be pulled right up to the entrance and the elevator was usable. There was no hard sell and there were no surprises, other than just how easy they made it. The guys left the apartment in broom clean condition, and Rosie followed up the next day to see how things went. Very professional outfit.
Response from The Junk ProsDec 10, 2015
Thank you Mitch. I'm glad you were pleased with the service provided and it was our pleasure to work with you..


