Gabe M.
Didn't work
My business partner and I signed up with ACB about 6 months ago. Although they are a legitimate company, we did not have a good experience. I think this company offers a wonderful community of start up janitors to communicate with, the leads that were provided to us were worthless. We followed the recipe they provided with the Leads they provided and literally never got ONE RESPONSE. Everyone was super friendly, fairly responsive... but the leads and traction on the leads were definitely misrepresented. I requested a partial refund and was politely denied. I wish everyone at ACB the best, but definitely regret our decision to join.
Response from Automated Cleaning Business LLCSep 4, 2024
Hey Gabe, Thank you for your thoughtful review of your experience while working with ACB. We genuinely appreciate your kind words about our community and respect your perspective. However we are both disappointed and surprised to hear that you regret your decision to join. ACB has been dedicated to helping aspiring entrepreneurs start, grow, and automate their cleaning businesses for the past 4 years. We’ve successfully coached hundreds of students in the US, Canada, Australia, and Europe. All from varying demographics - metropolitan, suburban, and rural areas. Overall, the students who have realized the greatest results with our program (regardless of the area they live in) always fully dove in to the 3 C’s of our mentorship - course, community, and coaching. We understand that you were dissatisfied with the list that was prepared for you by our team, and for that we extend our sincerest apologies. We definitely know how frustrating it is to invest time and resources to a marketing strategy and it not create the results you’re looking for. However, had we been made aware of your dissatisfaction with the list earlier, we would’ve explored different solutions together to ensure you started to reap the results you were looking for. After our discussion last month, it was found that of the 6 months you invested in for this program, you only participated in implementing our processes for 2 months. Unfortunately by the time you reached out to express your concerns, the decision to step away from your business had already been made. Giving us no opportunity to help you navigate the troubles you were having getting your business off the ground (like we eagerly do with all of our other students who utilize the coaching offered in our mentorship). Our goal has always been to help you succeed, and we were ready, willing, and eager to do so every step of the way. We just were never given the chance. Our commitment to our clients and their success remains strong. Although we feel as if we came through on the deliverables of the program you invested in, we take all feedback very seriously and as an opportunity to make student experiences better. We sincerely wish things had worked out different and that we could’ve had the opportunity to work closer with you and your partner. We wish you both all the best in your future endeavors. Best Regards, Maria