The Jacket MakerReviews of thejacketmaker.com

I loved the jacket! After I fumbled the sizing and the return, Sam’s after-sales service was unfailingly prompt, courteous and efficient - I cannot fault The Jacketmaker on quality of their product and their support.

I received my jacket with a defect and I wasn’t happy at all, I contacted their customer service and immediately I received an answer from Sam,immediately he offered to help whit whatever he could to solve my problem. He was awesome, enough for me to recommend this place to anyone that’s looking for a great quality leather jacket. I rarely leave reviews but I’m extremely satisfied with they way that took care of me.

Initially I sent wrong measurements. The Jacket M realised they were implausible and queried them with me. The final jacked fitted perfectly and contained a number of design changes I had requested. I am very pleased with the finished result.

I have brought two jackets now from this company and I have found on both occasions the quality, price and customer service is outstanding!

The jacket I asked for was tailor-made to my specifications with quality components. I love the jacket!

Great purchase

I'm very satisfied with my purchase. I ordered the "Urban Slate" jacket made in blue leather. It is very good quality, with excellent craftsmanship, and value.

I ordered a custom leather jacket and Sam at support reached out to me to confirm the measurements just to be sure I had done them correctly. As it turns out, I needed to make some minor adjustments. The jacket arrived and it fits perfectly and the quality is excellent. I am very pleased with the product and the experience.