D. K.
So MAD. Wish I would have checked the reviews…
Wish I would have checked the reviews on this company before ordering. SCAMMMMMM... There is no indication when you order from this company that you will be receiving a shipment from China with a name and address totally unrelated to the seller. Once I saw this I was suspicious and on high alert. After 2+ weeks waiting to get delivery, it shows up in my mailbox with the shipping sticker listing my address and naming the item inside as a "Vibrator'... Open it up and it's a cheaply made flimsy plastic piece of junk. From the low-grade packaging to the cheap plastic and spelling and grammar errors throughout the "users manual" ( that does not list the name of the product or company, address), All of my suspicions were confirmed the minute I plugged it in and discovered it DOES EVEN power up - no lights light up, no nothing. No power going to it through the plug adaptor. Based on the weight of the item and lack of quality, it is hard to believe there is any true infrared technology inside of this flimsy unit. No invoice, no return shipping info or info with the packaging naturally, so I tried to contact customer service to send the item back from my GUARANTEED refund. The result - TOTAL SCAM!!! Seeking help from my credit card company to get a refund and go after this terrible sham of a company. Looked up the trademark for "UltraCavitat" and it is registered by a company "Mochi Gaming, LLC LIMITED LIABILITY COMPANY TEXAS 1849 Marshall St, Apt 27 Houston TEXAS 77098" - hardly the kind of company that is selling authentic, reliable medical products.



