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Theinventiveitem (theinventiveitem.co) has 48 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Marci A.
I ordered an item... got lost in us shipping... was told sender had to request inquiry into package. Emailed asking them to do so... over 3 months later and I cannot get a response after I asked for a refund!!! No live person I can speak with, and email is ignored!!! I am out $100 and a lesson learned!!!! My fault, I acknowledge... weak and emotional moment at time of purchase...my sane self would never have even considered it... 🥺 avoid this company at all costs!!!
Mrs Lyn Y.
I received this machine and like everyone else it doesn’t work.... I can’t find an email address to ask for a returns form. Can anyone help?
Ms M.
CANNOT BELIEVE I WAS TAKEN IN BY THIS COMPANY...OBVIOUSLY BASED IN CHINA. YOU ARE LULLED INTO THINKING IT IS FROM THE US BUT IT IS NOT!! AND THE REVIEWS ARE FAKE. I WISHED TO RETURN AFTER READING A VERY POOR INSTRUCTION BOOK BUT BECAUSE I HAD TAKEN IT OUT OF THE BOX ( NOT TOUCHED ANY OF THE CONTENTS ) THEY ARE REFUSING TO REFUND MY MONEY....LOOKS LIKE THEY WOULDN'T ANYWAY EVEN IF I HAD SENT IT BACK. AN EXPENSIVE LESSON LEARNT....THIS IS GOING IN THE BIN WHERE IT BELONGS......
Ziyanda Zee M.
OMG I almost placed an order just now and something came to my mind to check the reviews besides the one's I saw on facebook and my friends were interested too, will let them know that it's a scam. Thank you guys i almost lost my money.
Kaylen
SCAM!! Total scam. Took 3 weeks to arrive and doesn't even work. I can't even get it turn on. Now they want me to ship it back to China and will get a refund if not used. Well, of course I tried to use it. DO NOT BUY!!
Rachel B.
I ordered from The Inventive Item after reading a lot of reviews on the specific product I bought, including watching video testimonials of people who'd used it. I think the product itself probably works, but don't know because the one I received from The Inventive Item specifically doesn't operate. I ordered the product on April 28 and received it on May 21 - more than three weeks later. I sent a video of me testing the product and it not working on May 21 to their customer service email address and requested a refund. Their autoresponse said they get back to you in 1 business day; they did not. I reached out again May 23 and asked, again, for a refund. They asked, again, for a video, which I'd already sent. They finally responded that day and said they'd reach out to their manufacturer. They then emailed me May 27 confirming I wanted a refund, I said yes. I haven't heard anything since nor have I received a refund. I followed up on June 16 and again today, July 11, asking AGAIN and again, for a refund.
Sheree C.
DO NOT BUY ANYTHING FROM THEM. THEY LIE ABOUT THEIR 100% SATISFACTION GUARANTEE. YOU MUST PAY THE $40 PLUS RETURN POSTAGE FEE AND THE ITEM CANNOT HAVE BEEN USED. HOW DO YOU TRY A PRODUCT ON A GUARANTEE AND TEN RETURN IT UNUSED. STAY FAR FAR AWAY FROM THIS COMPANY!!!
Lynnette L.
THIS ARRIVED WITH A RETURN ADDRESS IN BIRMINGHAM. IT DID NOTHING AND THERE WERE MANY SPELLING MISTAKES. I TOLD THEM I WAS RETURNING IT THEY SAID IT HAD TO BE RETURNED TO CHINA I TOLD THEM THAT THERE WAS A RETURN ADDRESS ON PARCEL SO WAS SENDING IT THERE. THEY HAVE SIGNED FOR IT AND ACCEPTED IT BACK BUT WILL NOT RETURM MY MONEY OR ANSWER ANY OF MY EMAILS. HOW DO I GET MY MONEY BACK NOW? ITS APPROX £80. THIS COMPANY WILL NOT GET BACK TO ME OR RETURN MY MONEY
