JSEA O.
Buyer beware
Buyer beware! I purchased 4 masks and 2 of them did not fit. They are advertised as "HD COMFORT FIT". I can tell you two of them are not comfort fit....They REFUSED TO ACCEPT MY RETURN AND REQUEST FOR REFUND! I contacted the company within 1 hr of receiving my order. One of the masks ripped when trying it on for the first time. Their response was they will make a repair to the masks. I'm not sure how this will help since the mask doesn't fit to begin with. The 2nd mask doesn't fit right. Its extremely tight and has two objects which push against my eyes! Painful! There solution/suggestion have me modify the mask by cutting holes in the eye sockets. I do not recommend this company. They have provided a horrible customer experience.
Response from TheHorrorDome.comOct 31, 2023
Hello JSEA, we are sorry to hear about your bad experience but we do not have you in our order system. There have been a few copy cat websites imitating us so it looks like you might have ordered from one of them. If you can give us a call we would like to speak to you and find out where you made your purchase.