We offer a money-back guarantee and affordable prices for all your security needs, including home security systems, effective self defense products and more.
The Home Security Superstore (thehomesecuritysuperstore.com) has 29 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingHome Improvements · Dalton, Georgia
Excellent
Home Improvements · Adairsville, Georgia
Great
Home Improvements · Stone Mountain, Georgia
Average
Home Improvements · Dalton, Georgia
New
29 approved reviews, newest moderated first
Michael D.
My experience was excellent both times. We cannot blame companies for what happens during shipping. I have worked enough in the industry to know that. Everyone is understaffed and overworked. I appreciate my products.
Debbie B.
Good Luck trying to get your package. It's been over 2 weeks and have received nothing so far. Never again.
Mardale Marie D.
I placed an via internet on July 2,2020 Ordered 2 pen knives and an extendable tazer baton and expedited shipping. On the 8th I still hadn't received my order so I sent an email and was emailed back on the 9th. I was then told that " Sometimes the USPS will mark a package delivered when they in fact had not delivered said package" Then was prompted to call back in a few days if I didn't receive my order. Days past no order on the 15th I called back and was told that my order would be resent on the 18 I receive 1 pen. Waited until today the 21st to recall seeing that I still hadn't received my full order. Here's where it gets frustrating I was then told that it was never reported that I didn't receive my entire order and that they would refund my money for the pens (Even though I received 1) but I still have to wait until friday July 24th to get a refund on the Tazer baton. To say the least I am upset but Ashley the phone tech done everything she could to put me at ease and assure me I wasn't being scammed. The customer service is why I give them a three. Although Ashley deserves five stars. Hopefully, My money will be returned and I can leave this company in good graces.
Buyer
Everyone is your buddy when you're giving them money but you really learn about them when something isn't 100%. The people at the Home Security Superstore are the best! 13/10 recommend!
Stefan
Awesome, great and fast customer service, answering questions before buying within 1 hours (in words ONE HOUR!!) - fast shipping, and great pricing compared to competitors! :)