The Graphic EdgeReviews of thegraphicedge.com

Order was wrong more than several times. So painful. Then months later received an invoice that more money was due which freaked out our government accountant. Really put everything into a tail spin. GE insisted I was in the wrong and I returned an item that we needed, just to get our balance back to zero, even though I believe I did everything properly. This is second time GE screwed up in two years. I wont be using them again. I encourage other potential customers to stay clear. I've never had these sorts of problems with other vendors before.

I'm not sure 2 stars is appropriate, but my experience was inadequate.. I had artwork approved and it took 4 weeks after that to get the artwork to a flier and prices per piece. I had to reach out to the salesman several times over the 8 weeks rather than them contacting me. Outside of the initial contact it was only when I asked what was going on that he contacted me. Due to this I canceled the business transaction and went elsewhere with my nearly 600 clothing item order. I may try you again in the future due to IDOC having offenders work in for you and I want to support that, but will not use the same salesman who constantly had excuses rather than solutions.

I wanted to put 3 stars but I had an inadequate experience and not a lot of friction. I sponsored my daughter's soccer team (and the boys) with my business. Then, I needed a few more and they printed them in the girls' colors but with the boys ink color. Royal blue ink on lime green shirts. Yuck!!! Then, I thought it would be cool to order shirts for my team members in their favorite color. They all came back once again blue ink on every color of shirt. The order was for BLACK ink and was clearly stated on the purchase order. Yes, I got a discount BUT I should have got them FREE as I didn't screw up when I ordered them. They need to do better with quality control. I think my logo looks great and thought they would be able to do them in the two weeks they were allotted. Not the first time this kind of thing has happened with this company. But, REALLY? Two times in less than three months!

Salesperson has been wonderful but timeliness with UA has been a major disappointment

I got the wrong order twice!

The customer service was good, guaranteed to be the be delivered by a certain date, product never shipped a week after that date. I called and cancelled my order and there was no hassle with the refund.

Always have issues of some sort

I sent numerous easy to read spreadsheets to show what I wanted and it was messed up about 3 times before I got the correct shirt. The first time they sent the shirts a couple were the wrong size and one did not have writing on the back. Second time they sent it one was correct in the one still did not have writing on the back. then after waiting for the corrected shirt they said they would not send it until I sent the old one back. So I had to wait for them to receive the old one before they would ship the new one which took longer.