Vanessa
Lots and lots of problems
Lots and lots of problems, too numerous to describe here. My order was incorrect with misspelled names on my shirts, my order arrived late, so we didn't have all of our team shirts in time for our competition, and when we reordered the shirts that had misspelled names, we were charged for the new shirts! When we tried to change vendors, we were told that we couldn't have our logo files, and after we fought tooth and nail to get them, they were sent to us via email in locked files or unreadable formats that our new vendor could not use. Overall, a super negative experience. Although no one was ever rude to me, it was a huge time sink just to get what we needed for my team, and overall, it was very frustrating. The staff did try to make it right in the end, but it was too little, too late for me!
Response from The Graphic EdgeJul 27, 2017
Hi Vanessa, Thanks for taking the time to leave a review. We are sorry you were not happy with your experience with The Graphic Edge. Feel free to email us at [email protected] or call our customer service line at 1-800-747-9744 and we would be happy to help out in any way we can.