We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
Touchstone Essentials, thegoodinside.com
Website
thegoodinside.com
Category
Personal Care
Location
Raleigh, North Carolina
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I got my package, but with some delay as it was stuck in customs. Had to pay duty and a fee to get it released.
Response from Touchstone Essentials, IncJul 30, 2025
Good morning, Henrik! Thank you for your purchase and feedback. We're sorry to hear that your order was stuck in customs. Unfortunately, we're unable to account for things that happen in customs. These are guidelines that occur at a country level and they must be adhered to. Furthermore, we're unfortunately unable to account for any duty or fee that customs charges as those aren't charges enacted by our company. We are glad to hear that you received your package however! Please let us know if you have any further questions!
VC
Victoria C.
I like that it doesn't really have a…
I like that it doesn't really have a flavor. But I haven't noticed a difference since using the product. Both my daughter and I tried it after hearing my mom's positive experience. But I don't see any differences on my end?
Response from Touchstone Essentials, IncJul 15, 2025
Hi Victoria! Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary.
Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
KW
Keola W.
Almost a month
Originally i was taken back/ boggled as to why shipping was taking so long. Maybe it was usps, but it took 3-4 weeks for my original purchase to arrive which was concerning because it was my first time doing business with this company. Customer service is decent, they sent another shipment when i complained yeah very bizchy of me, but just wondering if i was being bam-boozled was cause for a tab bit of stress especially since i signed up for a subscription. I have received the original order, but the order they sent out as collateral now needs to be returned to sender if ever I receive it and
Must be labled refuse to accept and taken to a post office. Because it is too late to cancel the order which is an inconvenience in itself along with dealing with customer service and waiting practically a month wondering if i was ripped off . Anyway it came in, it was nicely/tightly wrapped when i opened it and no damages even after 3 weeks in transit so theres that. I’m giving 3 stars because i cant give 2.5.
Nobody should go through the experience of worry and having to deal with it yourself if things may go array
Anyway my timezone is off from customer service and i basically work during their operating hours ,so i had to wake up early to get in Touch with them and it took a while for a reply but they came through.
Customers service 3/5
Delivery 0.5/5
Presentation 4/5
I bought the zeolite spray and drops
Its tasteless / bland me and my kid tried it Its not an ooooOo reaction just meh you gotta make it fun. might give it a better review pending results.
Response from Touchstone Essentials, IncJun 20, 2025
Hi Keola! We're sorry to hear the order has taken longer to arrive. We were able to locate any account with your name, and we can see we have received your chats. However, the chats have started when we are not in the office. Our support team has answered these chats via email, our team has sent another order to you with another courier, and it should not be long before it arrives. Tracking information is sent out to the email we have on file for you. Support hours are Monday-Thursday 9 am-6 pm ET, Fridays 9 am-5 pm ET.
AC
Amy C.
I got and just my order and I didn't…
I got and just my order and I didn't see any difference in my health
Response from Touchstone Essentials, IncMay 6, 2025
Hi Amy! Thank you for purchasing our product(s). Depending on which product you purchased, noticing a difference can take a little longer than a month and is different for everybody.
Touchstone Essentials supplements are designed to support detoxification and well-being; they are not intended to diagnose, treat, cure, or prevent any disease. However, scientific research has established a connection between nutrition and health. As with all supplements, we encourage you to consult with your health professional concerning your individual medical needs.
Do not hesitate to contact support if you have any questions or concerns.
BC
BC
It's the Rep, Not the Products
It's still a bit early. So I have no opinion about the products yet. I have faith they'll work.
I'm writing as it's not the products, but the representative. I've reached out to her several times with questions and she's not responded. Not really that happy about it. So I'm going to find another representative that's responsive.
FWIW, I'd also like to see a simple, numbered list of how to take the supplements and in what order. Specifically the metal detox followed with parasite cleanse. There's literally no information on proper, simple instructions that I've been able to find anywhere.
Response from Touchstone Essentials, IncMay 1, 2025
Hi! Thank you for your purchase and for providing your feedback. We're sorry to hear about your experience with a representative. If you believe that you have not received a reply, we suggest checking your spam/junk folder, or looking for the email you sent to find our reply. You can also give us a call or use our live chat option within business hours for a quicker reply.
As for the product usage, serving suggestions and use can be located on each bottle/package, as well as on each product page under the FAQs tab where you can also find other bits of great information any specific supplement. Para Shield is a great addition to your daily Touchstone Essentials regimen, including Pure Body, Pure Body Extra, and Fulvic Minerals+. The combining effects of these products are beneficial to supporting optimal detox, gut balance, and overall wellness.
Touchstone Essentials supplements are designed to support detoxification and well-being; they are not intended to diagnose, treat, cure, or prevent any disease. However, scientific research has established a connection between nutrition and health. As with all supplements, we encourage you to consult with your health professional with regard to your individual medical needs. Please reach out if you have any other questions or concerns!
MI
Miri
Did not work as expected.
I really liked the taste but it did nothing for my mom and me. We used as instructed for 21 day's but nothing happened. (But I will continue with 21 days after 7 days break)
Response from Touchstone Essentials, IncApr 17, 2025
Hi Miri! Para-Shield is an herbal blend that supports the body’s natural cleansing efforts, creating an inhospitable environment for unwelcome visitors. We offer a 30-day empty bottle money-back guarantee, do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
JE
Jennifer
Haven't noticed a difference been taken…
Haven't noticed a difference been taken it almost a month like I'm supposed to
Response from Touchstone Essentials, IncFeb 27, 2025
Hi Jennifer! Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary.
Do not hesitate to contact support if you have any questions. Thank you for shopping with us!
TR
TRLeCrone
Tried the spray but noticed no…
Tried the spray but noticed no difference
Response from Touchstone Essentials, IncFeb 17, 2025
Hi! Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary. Do not hesitate to contact support if you have any questions or concerns.
