The Glow FairyRemove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!
The Glow Fairy (theglowfairy.com) has 381 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent
Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent
Cosmetics & Makeup · San Francisco, California
Excellent
Showing 297 reviews with 5 stars · Clear filters
Keyshulmaria C.
I have my stuff that's was sent out to me It's been a week since I've been using my product. I have to give it more time to work. Because you all said it takes 2 weeks to see a rezult.I'm awake that two weeks and it text back thank you
Sharon C.
I am so impressed with your customer service! I just received my order a day before I leave on my vacation! Such amazing service! I will highly recommend your products and exemplary customer service to my friends! It is such a pleasure dealing with a company that values their customers and provides great customer service as well!
Susan
I’ve been pleasantly surprised by the efficacy of the products. I use the glow wand on my thighs & I have definitely seen improvement and tightened skin. I’ve had a couple of shipment issues with the products but as soon as I reach out to Glow Fairy they correspond quickly and they rectify the issue. They are very easy to work with
Ileana H.
Glow Fairy products are fantastic. They have truly made a difference, my skin looks better every day. I am so happy that I purchased them. Also your customer support staff is so helpful, knowledgeable and professional. I will definitely remain a loyal customer. Thank you for making such wonderful and needed products.
TEWANI
I reach out to customer service because I had some more questions I needed answers for before making a purchase. Customer service was fast and their response was detail. I was able to make a purchase and happy with the results so far.
Gina O.
Samantha understood the assignment provided helpful advise and when nothing came of it, she understood my frustration, mean and nasty comments and not only handled herself with decorum which I certainly did not possess at the time and then went above and beyond in scheduling a redelivery at the company's expense and cherry on top offered me a choice of a free gift as an apology and yet it was nit her company delivered! Sam needs a special mention for solving my dilemma
Tracey
Fantastic customer service, have to say I have never had such a speedy response to anything and everything I have asked, both before and after I had made my purchase, everyone I had a reply from to my queries was very quick and very helpful Can’t wait to start using my products and will definitely be purchasing from The Glow Fairy again
Micheline M.
En ce qui concerne la gamme de produits "The Glow Fairy" je donne 4 1/2 étoiles. Je suis agréablement surprise des résultats. Bravo. En ce qui concerne la Section "Support" je donne 5 étoiles. Agréablement surprise de l'attention apportée à ma demande et le professionnalisme avec lesquels la situation a été gérée. Je donne 1 étoile concernant la livraison .... J'ai payé $33.00 pour les frais de livraison express (livraison garantie dans les 3 jours ouvrables). J'ai dû attendre 11 jours avant de recevoir ma commande malgré le fait que j'avais payé le $33.00 pour livraison Express. Toutefois, à ma grande surprise et un réel plaisir, après communication avec le Service "Support" de "The Glow Fairy' j'ai été à même de constater à quel point vous vous souciez également de la satisfaction de votre clientèle canadienne. Alors avec vos réponses, toujours rapides et courtoises à mes courriels ainsi que le remboursement de $33.00 couvrant les frais de livraison Express, vous avez regagné ma confiance jusqu'à preuve du contraire. C'est certain qu'il serait important de régler les délais de transport pour toutes livraisons au Canada et je vous remercie de vous en préoccuper. Présentement il n'y a aucune notification qui mentionne que les frais de $33.00 pour livraison express (3 jrs ouvrables) ne peuvent pas, pour le moment, s'appliquer pour le Canada mais que vous dites travailler à trouver une solution. Ce serait moins frustrant ainsi puisque les clients canadiens seraient informé et auraient le choix de commander sans utiliser, du moins pour le moment, les frais de livraison Express (livraison dans les 3 jrs ouvrables) et en sachant qu'il y aura un délai qui pourrait aller jusqu'à 10-15 jours pour livraison régulière. Cependant, il serait vraiment important de trouver une solution pour une livraison dans un délai plus raisonnable. C'est seulement une idée que je vous présente.