Kelley P.
Customer service was excellent
Customer service was excellent to work with! I did not receive my product in the mail and they took care of the problem and reissued me another one quickly! Outstanding customer service!!

Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!
The Glow Fairy (theglowfairy.com) has 381 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 297 reviews with 5 stars · Clear filters
Kelley P.
Customer service was excellent to work with! I did not receive my product in the mail and they took care of the problem and reissued me another one quickly! Outstanding customer service!!
Ruth T.
Every interaction I have had with the team at The Glow Fairy has been great. They are always super speedy & helpful in their responses. It's always an easy process when ordering
rae F.
I had an issue with my old address pre-filling and saving on my order, and had to contact customer service to try to change that to my current addy. It was so easy! Lauryn quickly updated my order and I received it shortly after. Much easier than I’ve had with other companies!
KertuK
I accidentally put my old address for shipping and noticed it after receiving the confirmation. I of course panicked thinking it's too late. I contacted the Glow Fairy team and they immediately changed the address to the correct one! Thank you so much!! :)
Amanda W.
I had a question about my order and they answered promptly and made it personal it was a robotic response. Highly recommend this company !
Lerma
Very prompt and proactive response to correct an issue. Very satisfied with the product and customer service!
Leslie
Great customer service. Fast and friendly.
Lea T.
I recently ordered the Glow Wand and unfortunately there was an issue with the packaging. I emailed the company and heard back within an hour. They were great to work with and sent me a replacement product immediately. I was really pleased with how responsive and kind they were.