The Glow FairyReviews of theglowfairy.com

The instant eye repair serum did not work for me and it did not allow my makeup to blend in. No returns allowed. Total scam. Do not buy from this company.

This product it doesn’t work at all!!! And of course is no returns accepted! I tried before Plexaderm at least that was working, this doesn’t do anything! Don’t waste your money on it, it’s garbage for a lot of money!!!!!

Sadly I read the reviews after the purchase but Uk buyers be warned. There is a Huge ( like 50% of order value) import duty that is not referenced anywhere. I read reviews after placing the order and contacted them to say that I have been made aware of a hidden cost of purchase and their attitude was just one of “ we don’t control import duties”. Of course this is true but the order was a day old so cancelling should have been an option. This product could make me look like a newborn but the lack of transparency for Uk customers means I would never buy again nor recommend.

I was excited to place a first order with this company nearly a month ago, but my excitement quickly turned to frustration. Unlike some of the positive reviews on Trustpilot, my experience with Glow Fairy was abysmal. I was unable to personally connect with Customer Service over the 3+ weeks I waited for my package to arrive. I received 2 separate invoices for my 1 box order. They charged me for a pop-up add-on to my order, which I did not request, effectively doubling the price. As soon as I saw this, I emailed customer service and was told that I absolutely did request an add-on combo. As proof to the contrary, I had my original order confirmation from Glow Fairy that did not mention this additional purchase. A second purchase order from them was generated 4 hours after I placed my one and only order. I wrote the company, sent them a screenshot of my order and the confirmations I received from them and told them that I would not have ordered an add-on offer before having had an opportunity to see if I liked the first quantity I ordered. Besides, the add-on offer was one of those pop-ups that was generated before you go to check out and place your original order. I could not reach Glow Fairy by phone and continued to email them to remove the additional charge. They were adamant that I had placed a second order, in spite of the proof I submitted. Their products finally arrived yesterday and I am sending everything back to them unopened, without even trying the one product I did order because I feel like I have been scammed. As a business owner myself, I believe that adding more products to a customer's order is a very shady practice and one that I will not reward with my hard-earned dollars. Their insistence that the fault with the order lies with me, and could not possibly have been attributed to them is beyond arrogant.

I ordered 2 , with shipping fee what’s almost 20€ more , then I had to pay 25€ more at the border , I waisted so much money for an item that just didn’t do anything, I’m really really sad 😞

Ordered the Instant Eye Repair Serum and used as per directions. This product does not work AT ALL. Don’t waste your money! Absolute con.

I used the eye serum. It cost me a lot for a tiny tube plus I needed to pay a brokerage fee and additional duty at the border (I'm in Canada). This ended up being a very expensive product and it doesn't do anything! It makes no difference on my eyes. Zero. I thought it would at least have some effect. It's purely a gimmick and I fell for it

I take really good care of my skin and usually wake up in the morning pretty fresh faced thanks to some good skincare products. I used the glow wand two nights in a row, and both mornings after using it I woke up to my wrinkles appearing more noticeable, and my usual glow was nowhere to be seen. Quite the opposite. I’m no expert but my guess is it’s so drying for the skin that this is the result. I won’t dare use it again. Super disappointed because I was actually excited to use this. Great marketing is all. The product not only doesn’t work, but may do damage to your skin. Don’t waste your money.