The Glow FairyReviews of theglowfairy.com

Super responsive and helpful! I love the products and was pleasantly surprised how helpful customer service was when I accidentally forgot to input a discount code. They fixed it so easily. Not true for many other competitors.

This review is for customer service, as I havent received my product yet. I mistakenly submitted my order without using my discount code. Immediately, I emailed support to ask that my order be cancelled. They werent able to cancel it BUT, Lauryn offered to add the code to the order and refunded the difference to my card! I must say that I was in complete shock!! I was totally prepared for a long hassle! IMPECCABLE CUSTOMER SERVICE!! I will try other products based solely on my customer experience! Can't wait for my serum to arrive!

This is my third order from Glow Fairy. Not only do their products deliver as promised, the pricing is fantastic and their customer service is very prompt with their responses and very helpful. I could not ask for better.

I've always had a good experience with Glow Fairy. Their products are truly unreal and I'm hooked. Customer service response time is very quick and Lauren is great. I've had communication with her a few times and she has always satisfied my concerns and dealt with refunds etc promptly 😊

Lauryn responded to me within 24 hours. And upon seeing a copy of the packaging, including the serial numbers, had a new box sent to me, free of charge. Thank you.

I messed up my shipping address and emailed as soon as I realized my mistake. Lauryn responded right away that it was updated and corrected. She even gave me a future discount code! Amazing customer service!!

My initial order was sent to the wrong address, but when I contacted the company about this, they were extremely helpful and immediately arranged a re-shipment. I was really impressed.

Customer service was quick to solve an issue with package arriving opened and replaced it for me