The Glow FairyReviews of theglowfairy.com

I received my package today from Glow Fairy but was disappointed that only half my order was sent. I emailed the support line immediately as I expected to have to wait a day or two for a response. To my surprise, a response came within minutes from Lauryn Williams. Lauryn assured me that the missing item was already processed and should arrive shortly. Lauryn has restored my faith that there are still some places with great customer service and communication skills. You have a valuable employee with Lauryn!

Placed an order and one of the items was not in the shipment. Sent an email to the email with the customer service and within minutes (on a Friday night), Lauryn responded and fixed the issue. Item that was not included is now on the way! Best customer service experience. Thank you Lauryn!! Sarah

Wonderful customer service from Lauryn and the product is great too. I am a happy customer.

Amazing customer service! Lauren emailed me back nearly immediately and was very responsive to my inquiry.

I had a minor hiccup with shipping, but Lauryn in customer service responded within minutes. She was efficient an helpful and I am confident the actual product I ordered will show up in a timely manner.

Fabulous customer service! Response time was almost immediate. Situation rectified. I’m happy…and, glowing!!!

Wonderful customer service. I had an issue with a shipment being damaged in transit. It was resolved quickly and easily.

Amazing customer service!!!!! Truly hard to find nowadays. Had a small issue and they fixed it immediately.