The Glow FairyReviews of theglowfairy.com

I love their products have purchased from Glow Fairy many times. Their customer service is excellent. I had trouble with a coupon and they happily refunded me the amount due and even offered me another one for future shopping. An overall excellent experience!

Had some questions before ordering so I emailed customer service and to my surprise got a super quick, bery pleasant response from Lauryn not just the first time I had questions, but when I sent a reply with another. Great customer service is practically nonexistent these days, but I feel confident ordering from this company and believe they will stand behind their products should any issues arise.

I reached out to customer support because I was notified that my package was delivered. However, I didn’t receive it. Lauryn from customer support did some digging and my package was delivered the very next day! Lauryn was awesome, helpful, and very pleasant! She reached back out to me very quickly. Amazing, efficient service. We need more Lauryns in customer support💕

I just love this company and everything about it. From the fantastic products to its incredible customer service! I will continue to do business with them and refer them to my friends !

I am writing this review to acknowledge the stellar customer service I experienced with The Glow Fairy.I placed an order and received an email stating that it was delivered but I did not receive it. I reached out to customer service Rep Lauryn who was very helpful and understanding. I received my package a couple days later. Can’t wait to start using this product. Thank you Laurynfor all your assistance

Glow fairy was great about refunding my money. Just be careful if you might have sensitive skin you might breakout from the lotion.

I haven’t tried any products yet because my first order was out of stock. However customer service is excellent, Samantha immediately set up a cancellation of the order with credit.

This review is for the customer service I received as I haven’t yet gotten my products yet but I’ll review those when I get them. I placed an order without reading the returns/refund policy and I emailed their support asking if they could cancel one of the items off my order, one of the add to order items after I placed it lol, and THEN I read the policy which states they can’t modify or cancel orders once placed, so I actually didn’t even expect to get a response. BUT a really friendly and pleasant support team member named Samantha got back to me and helped modify my order anyway, even let me know when to expect a refund on the item ❤️ extremely fast and on top of that gave me a coupon for future orders. It was really above and beyond my expectations.