thegiftio.comReviews of thegiftio.com

Ordered poster weeks ago

I ordered and paid for a sweat shirt from this company on 18th February and to date (1st March) in spite of them pocketing £34.15 of my money immediately, I've had no communication from them, I have sent a message through their website emailed them 3 times, which has been returned to my email address (server not found) and have had no joy at all trying to phone them, I understand the item will take some time to arrive, but I would like an approximate date of dispatch at least! Very frustrated customer!!!

I ordered a necklace for my daughter on Jan 26, it’s now feb 12th and still nothin, I’ve called about 20 times and left them a voicemail since that’s all you can do, still haven’t had anyone call me back. I’ve emailed them numerous times with no response. I’ve checked my spam and all so they can’t say they’ve emailed me or called me back. Terrible service DO NOT USE THESE PEOPLE

I ordered a tumbler on Dec 22nd. It is Jan 3rd it still has not shipped. The company will not call me back or give a y updates on my order. I am still trying to get in touch with them. Save yourself from the drama. Just don't order from these people.

I bought a mug advertised on thegiftio website for an Christmas present. Literally white printing on a black mug. The mug arrived looking used, printing smudged and faded, and the picture was not visible. You had to hold up a flash light to see it. Definitely a sketchy outfit due to their return policy and QA practices. Read the reviews and do not order. Note I have emailed them trying to get a refund.

My mom ordered me a hat for Christmas. To this date we have received nothing and not even tracking details. I'm very dissatisfied with this company, as they do not follow through after payment has been received. I would give this place 0 stars if it were available to me. Buyer beware of this web site.

I ordered an item on December 3. I got little feedback along the way, but each time I sent an email asking for progress, I said to please cancel the order if it would not be here by Christmas. Each time, they ignored this request, and acted like my question prompted them to progress the order one step further along. The gift arrived yesterday, and was not what I had hoped it would be. Upon asking to return the item for a refund, I was told they do not accept returns based on anything but a mistake on their part. They have no customer satisfaction guarantee. Be careful shopping here. Edit: you didn't offer a solution (for instance: allow me to return something I'm not happy with), you offered me a bribe (delete this review and we'll refund shipping cost).

I placed an order dec 15 and got confirmation email. When i track with order number it doesnt exist. Have emailed multiple times with no replies. Very disappointed