ThegiantwarehouseReviews of thegiantwarehouse.com

I ordered a curling iron on 6/9/26 which did not work for me. I wanted to return it but Angeline, of customer service offered me a 10%, then a 20% regardless in order to avoid exhorbitant refund costs. I have communicated with the company several times since and was assured my refund has been issued. I have yet to receive it (8/8 26).

Erg blij met mijn nieuwe pannen, de levering was snel en ze hielden mij goed up to date.

I orderred by may. Never received my order. So i cancelled. Now i could not get my money back. This is such a scam. Noone is replying me or giving any info.

I carelessly (late at night, in a rush) ordered a $59 cat tracking collar to work with iPhone. When it arrived, not only was it very cheaply made, but in order for the tracking device to work, I was directed to download an AP and pay money for the tracking. No where on the Warehouse product description did it say anything about subscribing for additional money to get the collar to work. After three times emailing the company about their fraudulent advertising of this product, asking them to take responsibility for refunding me and return cost of the product, they finally said I could send it back to China. ($38). (It came originally from a NY address.) At this point, I turned the matter over to my credit card company. A full refund for the cat tracker was quickly obtained by my Visa company. Do not order from this company, because if your product is defective, they will offer you only slight discounts on future purchases little by little to hope you settle with them.

Someone left 4 or 5 stars for them??? Unbelievable!!! These people are scammers and need to be placed in jail. Well, China... what else do you expect? Products don't work - no communication, no refunds, nothing.

Ordered a lamp. 30 (working) days later... nothing. No lamp, no shipping info, not even a notice of delay. It's like once they got the money they no longer cared. I emailed the contacts listed and 3 days later they responded with a promise of an update within 24 to 48 hours. I usually do at least minimum research when ordering online but stupidly this time i didnt. Looks to me like most things they sell can be purchased through Amazon and you would be protected from this.

This website may be a scam. I purchased a 10 TB external hard drive and it doesn't work at all. When I contacted customer support, they asked me to send them a video of me plugging in the hard drive and showing that my computer doesn't recognize it. I did that, and they ghosted me.

I ordered an external hard drive and it took 25 days to come in even though the website says 5-7 business days. Then when i use the hard drive the storage doesn’t give me 10 tb like i bought it, instead it doesn’t even connect to my pc and when changing the cord that came with it the storage went form 10 tb to 58 gb. So overall the hard drive doesn’t even work let alone all the space that it claims to have and the shipping was horrible and the product was pathetic never buying from this company again.