Andre
Order
I had a very frustrating experience on my 3rd order and customer support at first didn’t help. It turns out they had an internet issue. They eventually got my issue resolved.
Response from The Game StewardNov 1, 2024
Hi Andre, thanks for leaving us a review. As we noted in our previous email, we unfortunately had some internet connectivity issues earlier in the week, which prevented us from viewing or responding to your emails and phone calls with immediacy. You have our sincerest apologies for the inconvenience this may have caused. Your store credit refund has been processed successfully without further issues, and you should have received your discount code. If that still hasn't reached you, please reach back out by email or phone to let us know, and we'll be happy to help however we can.