Carlo L.
Fast response time and helpful staffs
Fast response time and helpful staffs. Very accomodating on technical errors on the accounts.
Response from The Futures DeskMar 20, 2026
Glad we could help! Thank you!

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The Futures Desk (thefuturesdesk.com) has 433 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
433 approved reviews, newest moderated first
Carlo L.
Fast response time and helpful staffs. Very accomodating on technical errors on the accounts.
Response from The Futures DeskMar 20, 2026
Glad we could help! Thank you!
Goncalo
Amazing and prompt support
Response from The Futures DeskMar 20, 2026
Thank you for your review!
Dave B.
Getting free level 2 data was actually a surprise, no firm is at this level of care and attention.
Response from The Futures DeskMar 20, 2026
For sure! Thank you for being on The Desk!
Alex S.
I've traded with several prop firms, The Futures Desk is different and stands out to me as a trader. I am starting to see the real benefits to the daily base hits in the evaluation and while slow, it feels more consistent and I'm not simply trading super aggressively to try and pass as fast as possible, the system is actually improving on how I manage position sizing and risk, and I am seeing how this will better smooth out my equity curve instead of these massive spikes up/down.
Response from The Futures DeskMar 20, 2026
Thank you very much Alex, glad you see the vision!
KOU
I signed for the biggest Eval account with 6K drawdown with 12 mini or 120 micro contracts. Once passed and moved to Live, I was limited to only 3500 drawdown and 10 micro with daily loss limit of $500. I did not see anywhere that will put this kind of limit once moved to Live. I would of given them 5 stars if they trading parameter were the same as in the Eval. I've been in Live for 4 months and still have my account. I've only taken one payout of $2000 and payout was processed and paid by Rise within 1 day.
Response from The Futures DeskMar 17, 2026
Hey, thanks for the review and glad to hear you got the payout fast. Regarding the live account, we're transparent about the fact that live brokerage accounts require stricter risk management since we're putting real money on the line from the moment you go live. We need to help you protect your account. I understand where you're coming from, but traders who don't use strict risk limits end up blowing their accounts. The reason we add tighter risk limits in the live brokerage is because we're on your side, and we both want the same thing... consistent, long-term profits. Hope that makes sense, and thanks for trading with us.
Rapha K.
Even in Overnight session they respond very fast
Response from The Futures DeskMar 12, 2026
We always strive to help our traders whenever possible. Thanks Ralph!
RH
human support a real route to live and no fees for feed, trade like a trader, how it should be!
Response from The Futures DeskMar 12, 2026
Exactly the way it should be. Welcome to TFD, Richard!
Imthesuccesful T.
Worst prop firm in the industry. I don't know if, they buy people to make good reviews for them. All I see is a money grading firm. They pretend to help trader , anyone can open a practice account for someone in a website and you make them go live after they passed. Their rules is there to steal your money and they renew account without your permission. For me if you trade with them. You will fail, get a personal account or go to fundednext . These scam are pretend to care about your trading said , if you make money we make money. They make money when you loss more that's the true. It would be better if they said it upfront but to pretend you the good guy and you not . Is next level of taken advantage of others vulnerabilities. Soon they will get close all of these scam .
Response from The Futures DeskMar 12, 2026
We're sorry to hear about your experience and we take account security seriously. After looking into this, the cancellations on your accounts were processed through your dashboard, with reasons submitted at the time. We also reached out with an offer to restore your accounts for the cost of a reset each, bringing them back to a zero balance. That offer still stands if you'd like to take it. If you genuinely believe your account was accessed without your knowledge, we'd encourage you to update your password and reach out to our support team directly so we can help investigate. We're not in the business of canceling accounts or farming resets... that works against everything we're trying to build here. We'd still like to help if you're open to it.