Frozen Garden Reviews | Read Customer Reviews of thefrozengarden.com

Frozen GardenReviews of thefrozengarden.com

4.7196 reviews
Takeaway
2901 Cascade Drive, Unit B, Valparaiso, Indiana

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Frozen Garden

About Frozen Garden

Frozen Garden, a woman-owned business based in Indiana, makes healthy eating simple with farm fresh ingredients that are ready in seconds. Makers of ready to blend Smoothies, Fusion beverage infusers, guilt-free craveable Delites, Overnight Oats, and heat and eat Garden Bowls. Each Frozen Garden product is made with 100% real fruits, vegetables, seeds and spices – with no added sugar, preservatives, supplements or gimmicks. Plus, Frozen Garden does all the work so there's no washing, peeling, chopping, rotting food in the fridge or looking for a recipe. Additionally, all Frozen Garden products are vegan, gluten-free, dairy-free, and contain no added sugar.

Frozen Garden (thefrozengarden.com) has 196 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: thefrozengarden.com
Website: thefrozengarden.com
Category: Takeaway
Location: Valparaiso, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Frozen Garden reviews

Showing 7 reviews with 3 stars · Clear filters

KBus
Mar 9, 2021
Love the taste, don't love the website
I love the taste of the smoothies, and I'm really happy with the delivery service, how they're packed, etc. I have one big issue, and that is that I cannot change my order on their website. I have tried on multiple browsers, phone vs laptop, but it just spins as I try to remove an item. Says it's looking for shipping rates, I believe. I can let it sit there for an hour and it never stops spinning. So the only way I can change it is to email someone. They are very nice and take care of it for me, but it's not convenient. And I've noted to them that it's happening, but it's not getting corrected. The other thing I would like to see if more low-carb smoothie options.
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Dawn T.
Aug 6, 2019
I was a little disappointed with the…
I was a little disappointed with the amount of vegetables and fruit in each package considering the price but, otherwise the smoothies taste okay.
Response from Frozen GardenSep 9, 2019
Hi Dawn. We are always working on ways to bring our costs down in order to pass along those savings to our customers. Thanks for trying our smoothies!
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Miriam L.
Jun 12, 2019
Taste is not bad
Taste is not bad! A little pricey for quantity.
Response from Frozen GardenSep 9, 2019
Hi Miriam. We are always working on ways to bring our costs down in order to pass along those savings to our customers. Thanks for trying our smoothies!
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Linda
Jun 5, 2019
Good product but WAY overpriced
Good product but WAY overpriced. Too bad.
Response from Frozen GardenJun 12, 2019
As a small company that hand assembles each smoothie, we don't quite have the cost structure that large manufacturers do. But we are always looking for ways to reduce our costs without affecting the quality of our smoothies so that we can pass the savings along to our customers.
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Tracy P.
Apr 2, 2019
Good But Not Thick
The smoothies were good but not thick. I like to have a thick smoothie as it makes me feel fuller and not just drinking a liquid.
Response from Frozen GardenApr 2, 2019
Thanks for posting a review, Tracy. What's great about our smoothies is that you can customize the thickness. Next time just add less water for a thicker smoothie. Some prefer a thinner smoothie and add more than the recommended amount and some prefer a thicker smoothie (or even a smoothie bowl) and add less than the recommended amount.
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KH
Dec 4, 2018
Just meh.
Shipping, packaging, and quality are good, but the taste is just blah for the price paid. With the cost of the smoothies and the extreme shipping cost I expected _more_ from the flavor. I feel like I could easily make these smoothies for way less and probably better. Will not get again.
Response from Frozen GardenDec 4, 2018
Hi KH. I’m sorry to hear that you think the flavor is blah. We don’t add any sugar or artificial sweeteners to our smoothies thus we rely on the fruits and vegetables themselves for the flavor. Some of our flavors are designed to be more subtle and refreshing while some are designed to be bolder in flavor. You can try blending them with less water or using a sweet liquid such as juice to make them sweeter.. Unfortunately, shipping frozen isn't cheap. We cover the cost of the box, the biodegradable insulated liner and the dry ice. The customer only pays for what UPS charges. We then offer half off shipping at $75 and free shipping at $125. We appreciate your feedback!
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Julia B.
Nov 12, 2018
Flavor is a bit bland
Flavor is a bit bland
Response from Frozen GardenNov 12, 2018
Hi Julia. I’m sorry to hear that you think the flavor is bland. We don’t add any sugar or artificial sweeteners to our smoothies thus we rely on the fruits and vegetables themselves for the flavor. Some of our flavors are designed to be more subtle and refreshing while some are designed to be bolder in flavor. If you want something bolder, I’d suggest Berry Choco-Latte, Berry-Nana-Rama or Rollin’ Oats. You can also try blending them with less water or using a sweet liquid such as juice. Thanks for the feedback!
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