The Framery at 1-800 ContactsTry risk-free and find frames you’ll love. Our free in-home try-on lets you try frames at home, completely free. Free Adjustments. Free Shipping. 60-Day Returns.You should love everything about your glasses.We’ve kept all the great parts of buying glasses like exploring new styles, trying-on your faves, and, um, seeing clearly again. And we got rid of the not-so-great parts: the pressure, the awkwardness, and the sticker-shock. We put you in control and give you lots of choices. The result? Happiness. Just like we like it.
The Framery at 1-800 Contacts (theframery.com) has 86 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Pat H.
Need to return one pair the temple arms are to long
Response from The Framery at 1-800 ContactsOct 8, 2026
We thank you for your feedback regarding the fit of the glasses. We do have a 60 Day Delight Guarantee to help swap those out that way you always have a product you love. We will have an amazing customer service representative reach out to you for that exchange.
Mats A.
Glasses looks nice, were cheap, only problem is I cannot really see with them. They must have gotten it wrong when fitting them out for me and I have been too lazy to complain but as you ask I answer
Response from The Framery at 1-800 ContactsSep 23, 2026
We are truly sorry to hear about the difficulty you're experiencing with your new glasses. We understand how frustrating it is when your vision isn't clear. We would like to help resolve this for you you are covered by our 60 Day Delight Guarantee. We would love to get you a pair of glasses that work for you.
Joe G.
Received glasses. The arm off the frame snapped off. Very cheap feeling. Returned awaiting new glasses.
Response from The Framery at 1-800 ContactsSep 1, 2026
We are truly sorry to hear about the issue with the glasses' arm. We appreciate you letting us know and are working to ensure your new pair meets our quality standards.
KDS
The frame was beautiful, great color, lightweight, excellent fit to my face. The issue is every time I clean the lenses they pop out of the frames, with very little pressure. I also would say compared to the standard lenses I've gotten from other online retailers these lenses are definitely much softer with regards to clarity/sharpness.
Response from The Framery at 1-800 ContactsAug 12, 2026
We appreciate you sharing your feedback regarding the frames and lenses. We are concerned to hear about the lenses detaching so easily and the clarity issues you've experienced compared to other products. We do have our 60 day delight guarantee and would love a chance to make those right.
