theflowerletters.comReviews of theflowerletters.com

I cancelled my order on April 2nd, 2026. It is now April 13th, 2026. I have not received my refund in full and the email stated it would take 1-3 business days. I am getting frustrated that I have yet to receive my money back. As I cancelled before the subscription even began. Buyer beware.

Ridiculous company and customer service. I received this as a gift and as appreciative as I am of the person who gave it to me, this is not something I would enjoy or want. I do not like being on a distribution list or a subscription service. I contacted the company through their support and then I was signed up for their emails. Good thing I used a masking email address. They will not refund the original purchaser unless they contact them. I am the recipient of this twice monthly unwanted gift. They will also not refund the gift giver in full unless I go out of my way to pay money and go to the store to ship.

Ordered two stories, both should have about 26 letters sent to your adres. I only recieved 16 from the story I ordered for myself, my niece whom I gifted the other story too only received 4. Contacted them several times by email and through their own contactform but no responce. An expensive mistake.