TheFlightWeb USATheFlightWeb is a trusted travel agency dedicated to making your journeys seamless and stress-free. We specialize in providing affordable flights, personalized travel packages, and top-notch customer support, ensuring every trip is tailored to your needs. With a user-friendly booking process and competitive prices, we take the hassle out of planning, so you can focus on enjoying your adventure. Our team is passionate about travel and committed to delivering exceptional service, whether you are booking a last-minute getaway or a dream vacation. Experience reliability, transparency, and excellent value with TheFlightWeb – your partner in travel excellence.
TheFlightWeb USA (theflightweb.com) has 22 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 9 reviews with 1 star · Clear filters
Tintes
Traumatic experiences. My self and my family booked our air tickets with the flight web and paid £3489. Flight operator- Gulfair From London Heathrow to Cochin via Bahrain on the 25 of July 2025. Once we reported to the check in desk at Heathrow airline staff told us your ticket is void and unable to travel. It was a real shock to us. Please don’t use this company. They are scammers. Unable to get in touch with them. I have made so many attempts. Deeply disappointed
Lu G.
Scam! Oversell cheap and then try to over charge 5x!!! Run away from this company!
JOAO CARLOS R.
Subject: Urgent Request for Refund and Deletion of Personal Data – Unjustified Cancellation of Booking (Code UIWZZH) Dear Sir/Madam, Good afternoon. I am writing to express my concern and to request immediate action regarding booking UIWZZH, purchased on May 2, 2025, for a round-trip itinerary RIO/MIA/PHI, in the total amount of US$ 1,395.98. On June 17, 2025, when attempting to check in, I was surprised to learn that the reservation had been canceled without prior notice. Upon contacting Air World Ticket’s customer service, no clear explanation was given, and despite multiple follow-ups, the original reservation could not be reinstated. The following day, I was informed that the amount paid for the original ticket would be refunded within 7 business days, but that a new ticket would require an additional payment of US$ 1,100, which I did not accept. Given the urgency, I was forced to purchase a new ticket directly from the airline, costing US$ 1,670.00 for the exact same route (see attached proof of payment), resulting in a direct and unjustifiable financial loss. Beyond the material damage, I am deeply concerned about the confidentiality and security of my personal data, including: • My credit card information; • My Brazilian ID; • My son's passport information (the passenger). Therefore, I formally request the following: 1. A full refund of the amount originally paid (US$ 1,395.98) and the **additional cost incurred for the new ticket (US$ 1,670.00), totaling US$ 3,065.98; 2. Immediate and permanent deletion of all personal and financial information held by your company; 3. Written confirmation that the above actions have been taken, within 48 hours of receipt of this message. If the issue is not resolved within the stated timeframe, I will proceed with the following actions: • File a formal complaint with consumer protection authorities in the U.S. and Brazil; • Notify tourism regulatory agencies and travel industry associations; • Publicly report this incident to warn other consumers of the risks involved in doing business with Air World Ticket. I await your prompt response and resolution. Sincerely,
ATEM/AUGUSTINE A.
Stay away from these guys. They are a scam. Initially, I thought they were legitimate, so I gave them a 5-star rating, but they are not. They will send a ticket as though it is legit, will track on the airline website, it will appear as though it is available but when u check again close to your travel date with the airline it will say cancel because they never made the payment for the flight to the airline and want they will ask you to make another payment for a new flight
Response from TheFlightWeb USAJun 18, 2025
Dear ATEM/AUGUSTINE AYUK, Sorry for the inconvience but We would like to extend our sincere apologies for the inconvenience and frustration caused due to the cancellation of your recent flight booking. We understand how important travel plans are, and it is certainly not the experience we aim to deliver. Please allow us to clarify that the cancellation was made directly by the airline and not by our agency. This was completely beyond our control. As a travel service provider, we work as an intermediary between our customers and the airlines. In this case, the airline cancelled the flight due to internal operational reasons — this could be a result of overbooking, a last-minute technical issue, or internal system errors, which unfortunately can occur, especially when dealing with highly discounted promotional fares. We truly empathize with the stress and inconvenience this situation may have caused you. These discounted fares, while beneficial in terms of cost, sometimes come with limitations and are managed by the airline’s automated systems, which means they can occasionally lead to such unexpected disruptions. Please note that had you contacted the airline directly, you would likely have been provided with the same information and explanation. We understand that a cancelled flight can disrupt your travel plans significantly, and while this was not a result of any action on our part, we still want to ensure you are taken care of and that your funds are protected. As a proactive measure, we have already initiated the refund process for your booking. The full amount has been processed back to the original form of payment used at the time of booking. Kindly note that depending on your bank or credit card issuer, the refund may take 7 to 14 business days to reflect in your account. We deeply regret this situation and truly appreciate your patience and understanding as we worked through it. If there is anything further we can do to assist you, or if you have any questions regarding your refund, please do not hesitate to contact us. Our customer service team is available and ready to support you in any way we can. We hope to have the opportunity to serve you again under better circumstances and provide you with a smooth and enjoyable travel experience in the future. Once again, our sincerest apologies for the inconvenience caused.
rick D.
Found a good price for a flight, but subsequently recieved a call from Samuel saying that they couldn't process the reservation from DL because the price was too good. Flightweb did, however, have some vouchers that were twice the price. Nice. Buyer beware!
Consumer
Tried booking a ticket uk to Cebu and after 3 days of them messing us around they contacted us saying this flight has no luggage allowance and their web page said clearly 35 kilo allowed , BEWARE OF THIS SCAM THEY WANTED AN EXTRA £260 for luggage
Hunza M.
One of the biggest Frauds. Don’t book through them. First they told us to wait for 24 hours. Then they said that the ticket is without luggage. We said it is fine. We are happy to get ticket without luggage. Then they said all the details are forwarded to the airline. After 48 hours they said the ticket is no more available and a new ticket available with over £1100. They have a lady named Maria. So rude lady Such a fraudulent service. Please avoid them
FishFryGuy
This site is a scam. They show a great price, then after you book, you get an ‘urgent’ email to call them to get the best price. Don’t waste your time. The gentleman I spoke to insisted it was not a scam, but agreed with me that it is a marketing technique. I call it a scam.
Response from TheFlightWeb USAJan 31, 2025
We apologize for the experience that you had with our organisation. The prices are subject to availability and are dynamic in nature. We hope that we will be able to serve you well in future.