Mustafa G.
Quality work and respectful staff
Quality work and respectful staff. Price is affordable too! Recommended!!

The FIX is an international mobile device repair and accessories retail franchisor headquartered in New Jersey, United States. The company operates a growing network of over 200 retail stores and kiosks offering smartphone, tablet, and electronic repair services, along with consumer electronics and tech-focused fashion accessories. In addition to its widespread presence across the United States, The FIX also operates locations in Europe.The FIX was founded in 2013 by two co-founders with extensive experience in the retail accessories and tech repair industries. The concept originated from informal meetings in a coffee shop, where the founders envisioned a retail brand that would uniquely combine device repair services with emerging tech fashion and new-to-market consumer electronics.The company began by converting existing “Fix Color N More” kiosks into The FIX-branded outlets. The first flagship store was opened in New Jersey the same year. The brand quickly earned recognition for its fast repair services and customer-first approach, leading to rapid expansion into major shopping malls and retail centers across the United States.In 2020, The FIX added two new partners—long-time executives instrumental in the company’s growth—who played a key role in ensuring operational sustainability and strategic development during a challenging time for retail businesses.In 2024, The FIX introduced its “store-in-store” concept by partnering with Walmart, the largest retailer in the U.S., aiming to make its services even more accessible to local communities.As of 2025, The FIX operates over 200 locations worldwide through a franchise model. Its retail presence spans high-traffic areas such as shopping malls, local centers, and in-store setups within major retail chains like Walmart.The company offers same-day repair services for mobile phones, tablets, and other consumer electronics, as well as a curated range of accessories and smart tech products. Its emphasis on customer exper
The FIX (thefixsolutions.com) has 44 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing44 approved reviews, newest moderated first
Mustafa G.
Quality work and respectful staff. Price is affordable too! Recommended!!
sayed Z.
Very great customer service and professional staff. Knowledgeable and honest. I really recommend this place.
Sami U.
I’m Sami, the owner of The Fix inside Walmart location, and I can confidently say this franchise has exceeded my expectations. From the moment I joined, The Fix has provided hands-on support, fast onboarding, and direct access to inventory, marketing, and operations tools that helped me get started without delays. Their systems are streamlined, the parts quality is top-tier, and the brand itself carries a trust factor that brings customers through the door. What stood out most to me is that this isn’t a franchise where you’re left on your own, they genuinely care about your growth. As someone fully involved in daily operations, I’ve seen firsthand how the brand performs in a high-traffic Walmart environment and how quickly it connects with walk-in customers. The Fix isn’t just a good business opportunity, it’s a smart, scalable model that gives real entrepreneurs the chance to grow. I’m excited to be part of this community and look forward to expanding in the near future. Inn Shaa Allah. Highly recommended to anyone serious about building something long-term.
Response from The FIXMay 2, 2025
Hi Sami, Thank you so much for your thoughtful and inspiring review! We're incredibly proud to have you as part of The Fix family. Your dedication to delivering quality service and running a high-performing location inside Walmart truly reflects the values we strive for as a brand. We're especially glad to hear that our onboarding, operational support, and marketing tools have helped set you up for success. Our goal has always been to build a franchise model where owners are empowered—not left to figure it all out alone—and it’s rewarding to know that’s been your experience. Your passion, hands-on leadership, and commitment to growth are exactly what makes our franchise network strong. We're excited to continue supporting you as you scale, and we can’t wait to see what the future holds for your business—Inn Shaa Allah. Thanks again for your recommendation and for being such a strong ambassador for The Fix! Warm regards,
Ali K.
Glad doing business with The Fix.
Response from The FIXMay 2, 2025
Thank you! We're glad to be working with you as well. Your partnership means a lot to us, and we're excited to continue growing together. Here's to more success ahead! — The Fix Team