Kate C.
I needed the battery replaced on my…
I needed the battery replaced on my cell phone. I took i to the College Park MD location. The staff were friendly, efficient and knowledgeable. Excellent service at a reasonable price!!!!

The FIX is an international mobile device repair and accessories retail franchisor headquartered in New Jersey, United States. The company operates a growing network of over 200 retail stores and kiosks offering smartphone, tablet, and electronic repair services, along with consumer electronics and tech-focused fashion accessories. In addition to its widespread presence across the United States, The FIX also operates locations in Europe.The FIX was founded in 2013 by two co-founders with extensive experience in the retail accessories and tech repair industries. The concept originated from informal meetings in a coffee shop, where the founders envisioned a retail brand that would uniquely combine device repair services with emerging tech fashion and new-to-market consumer electronics.The company began by converting existing “Fix Color N More” kiosks into The FIX-branded outlets. The first flagship store was opened in New Jersey the same year. The brand quickly earned recognition for its fast repair services and customer-first approach, leading to rapid expansion into major shopping malls and retail centers across the United States.In 2020, The FIX added two new partners—long-time executives instrumental in the company’s growth—who played a key role in ensuring operational sustainability and strategic development during a challenging time for retail businesses.In 2024, The FIX introduced its “store-in-store” concept by partnering with Walmart, the largest retailer in the U.S., aiming to make its services even more accessible to local communities.As of 2025, The FIX operates over 200 locations worldwide through a franchise model. Its retail presence spans high-traffic areas such as shopping malls, local centers, and in-store setups within major retail chains like Walmart.The company offers same-day repair services for mobile phones, tablets, and other consumer electronics, as well as a curated range of accessories and smart tech products. Its emphasis on customer exper
The FIX (thefixsolutions.com) has 44 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Kate C.
I needed the battery replaced on my cell phone. I took i to the College Park MD location. The staff were friendly, efficient and knowledgeable. Excellent service at a reasonable price!!!!
Debbie Endress L.
My phone stopped working, and I believed the problem could be the digitizer. I was highly recommended to go to the ‘Fix Phone Repair’ location inside the Livonia, Michigan Walmart today. I was told to ask for ‘Sam’. Sam was very welcoming with a pleasant attitude throughout. Instead of a digitizer, he quickly diagnosed the problem was due to an AI-developed app I’d recently added. In less than ten minutes, Sam got the phone working, and I left a happy, satisfied customer and thrilled he’d fixed my phone in such a short time.
Tee Shirt S.
I went to this place by chance, at the St. Louis Galleria, while waiting for a table at Cheesecake Factory. I thought they might have a holster for my phone. I had just gotten a new case, but it didn’t fit my old holster. A woman named Ash looked through a box of holsters and cases. After a while, she found one and showed me that my phone fit into the holster she had found. I paid for it and eventually left. While I was eating, I noticed that there was a completely different case on my phone—not the case I had originally come in with. I only wanted a holster. Without clearly telling me what she was doing, Ash had removed my original case and replaced it with another case that would fit the holster she was selling me. She also kept my original case. I felt completely tricked. When I went back and explained what had happened and asked for a refund, I was told that their policy does not allow refunds. They said it was a misunderstanding and that the only thing they could do was offer an exchange. I looked around the store for something I could actually use, but found nothing. I believe Ash was trying to be slick about the transaction. She didn’t even give me a receipt. Based on this experience, I would not recommend this place to anyone. I felt misled during the transaction and very dissatisfied with how the situation was handled afterward.
Enes T.
I went to The fix Walmart in Stuart, FL. They gave me perfect customer service and fixed my phone issue in very quick time.
Brittanie S.
Went in to repair my screen. Came out unable to charge my phone or even keep it on for longer than three to five seconds before it shuts down completely.
William M.
They were very helpful and were able to accomplish the fixes that my tablet need for a very reasonable amount.
Anthony P.
They took their time and were extremely reasonable in their repair costs.
S. R.
Ich bin wirklich mehr als zufrieden! Mein Handyakku vom iPhone 14 Pro wurde super schnell ausgetauscht und das Handy war innerhalb kürzester Zeit wieder einsatzbereit. Der Mitarbeiter war total freundlich, hat mich ehrlich und kompetent beraten und sich die Zeit genommen, alles verständlich zu erklären. Man hat sofort gemerkt, dass ihm guter Service wichtig ist. So wünscht man sich das: schnell, professionell und unkompliziert. Ich kann The Fix wirklich jedem empfehlen und würde jederzeit wiederkommen. Vielen Dank für den tollen Service!