The Federal Savings BankReviews of thefederalsavingsbank.com

What went wrong? Oh my ... a better question is what went right? I was raped with interest rates and closing costs that were not disclosed. The bank "forgot" to order the appraisal that pushed closing back. Then ... they made me pay for the rush on the appraisal and refused to refund it. And then they took two days to fund.

I had a fantastic experience with The Federal Savings Bank, back in April I started a refinance, and then just a few months back I started a construction loan with them. Both times, rates, and fees were lower, and the customer service has been excellent. Outside of a few delays from my builder, this was outside of the banks control. I appreciate their transparency, competitive nature, and their great staff who kept us up to date all the way through. Thanks for two smooth transactions. Robert Jones, the Division Vice President was my banker for these.

SLOOO---w'. They do not return calls or emails like the PROMISE .Did a appraisal first thing that we paid for . Force you to take points. Have to send & sign TONS of docs. Let some of our docs go past 90 days .Gave us 3 closing dates . Every initial closing doc was different with different% rates. Closing cost were going to be $40,000 . Put our home owners insurance in their name . I know that ruining our credit was some my fault but is they would have closed with us when they told us this wouldn't have messed us up terribly bad.

Terrible! Was talking with an agent and everything was going good. Then he said I'll get back to you on Monday! Well Monday Tuesday Wednesday and Thursday went by after several texts and phone calls I've heard nothing! I say have the decency to at least give someone an answer.

We refinanced our home with The Federal Savings Bank...What a Great Experience. No runarounds just the truth. Had been referred by a friend and glad we went with them. They were upfront with everything in the beginning and said what they would do and did what they said. They worked really hard, most everything was online, very easy. Great Rate with no hassle and a short start to finish. We closed, payoff in two days, we took out a little for home repairs that was deposited in two days, and can't say enough how much I highly recommend. No Scams here or High cost for pulling out a little for repairs.

I tried to refinance through this bank ,which honestly is (A RIP OFF BANK) .To get cash out for refinancing your home based on equity ,to take $3,000federal savings bank has to charge you $13,000 and that leaves you with extra $10,000 in costs to be added to the loan,if you take $12,000 then the cost is going to be $33,000.and so son,add to that the amount of papers they ask for as supporting documents.Besides they treat you as a third not second class citizen ,and show you that they are one of the best banking systems ever.After collecting all the documents,and prior to that ,they tell you that the loan isn't going to cost a lot,but after you are sunk to your ears with papers,you reveal the hidden truth about the CRAZY HIGH FEES.Serioulsy not worth refinancing through them.

Scam scam scam. Send mailers every week scamming people. Asked to be removed from their scam list and they still send them. We are re sending them back to their HQ