Camille
Good shopping!
Choices are excellent.
Response from The Fabric Co.Aug 20, 2014
Camille, We appreciate the kind words!
In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.
The Fabric Co. (thefabricco.com) has 184 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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184 approved reviews, newest moderated first
Camille
Choices are excellent.
Response from The Fabric Co.Aug 20, 2014
Camille, We appreciate the kind words!
Marianne W.
Great selection, easy ordering, quick delivery and the best prices around!
Response from The Fabric Co.Aug 20, 2014
Thanks for taking the time to review us Marianne!
Theresa C.
We are trying to work with one of the double rolls and we will return the other one
Response from The Fabric Co.Aug 7, 2014
Hi Theresa, Thanks again for shopping with us. Sorry the finish didn't work out for you. Anything we can do to help let us know. For future reference we do send samples out. Best regards, Jim
Brenda St. G.
I ordered a roll of log cabin wallpaper. It arrived promptly and was exactly how it was described. I wasn't sure that it would really stick on the wall, but it was perfect. I immediately wanted a second roll and emailed the company instead of going through the ordering process. I left my phone number but didn't expect much in return. I was surprised when a very nice man called my house, on a Sunday yet, to take my order. Again, prompt delivery and just what I wanted. It's a great store with excellent products. Brenda St. Germaine Cadott, WI
Response from The Fabric Co.Aug 20, 2014
Brenda, thank you for taking the time to write such kind words. We do our best and it helps to hear things like this!
W. S.
I found the web site easy to browse and the phone order staff (Eric) was very helpful and professional.
Response from The Fabric Co.Aug 20, 2014
Thank you for taking the time to review us!
carol T.
I found this company online and took a chance. Absolutely no regrets. The paper I ordered is gorgeous and it was delivered to my door in a few days. The price was incredible and the quality great! Highly recommend it. The only frustrating element was that many of the selections were out of stock. Luckily I found one I really liked.
Response from The Fabric Co.Aug 20, 2014
Thank you for taking the time Carol. Glad you found something you love! We order from many different mills and sometimes they have items on back order. Thanks again!
Pam L.
I order wallpaper samples first. I expected to get a little 5 x 5 or so sample....instead I received 16 x 20 samples! I was delighted! I made my decision almost immediately, thanks to the large samples. I ordered my wallpaper...at a very good price, I might add. Ordering was painless and easy. Shipping was extremely quick. I would very much recommend The Fabric Company to anyone! Very happy with my buying experience!
Response from The Fabric Co.Aug 20, 2014
So glad the samples helped! We feel like larger samples help customers to make an informed decision and know rather or not they will be happy before placing a larger order. Thanks for taking the time to review us!
Angela H.
I ordered twice from this company. My first order arrived in a timely manner, About four days. Based on this experience, I placed a second order and planned on a painter to install the wall paper. It is one week since I place the second order and that order has not yet left the store. When I emailed to find out where my order was, I got a very evasive response that was less than accurate about the location of my order ("on its way") I had to place a call to find out when I may be receiving this paper and encountered more evasion. I am disappointed and will not use this company again.
Response from The Fabric Co.Jul 31, 2014
Angela, First off, glad to hear your first order arrived so fast (4 days)! The 2nd second order is leaving on the 4th business day. We agree a day or two too long. According to the tracking number that we provided to you the package will be delivered on the 7 business day. As stated on our website, order may take up to 72 hours to ship (3 business days). Customers can expect delivery between 7 to 10 business days. As the order may take up to 72 hours to ship (3 business days). Best Regards, The Fabric Co. Best Regards, The Fabric Company