DotstoreDotstore builds powerful WordPress and WooCommerce plugins to help online stores grow faster. Since 2016, we’ve launched 40+ plugins used by 100,000+ businesses. Our parent company, Multidots, is a WordPress VIP Gold Agency Partner—trusted by global enterprises.
Dotstore (thedotstore.com) has 18 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Simon
Nice plugin and customer support
Response from DotstoreSep 16, 2025
Hi Simon, Thank you so much for your kind words! We're really glad to hear that you're enjoying the plugin and had a positive experience with our support team. Your feedback means a lot to us. Best regards, Hitendra Dotstore Team
Anh L.
I bought their Digital Goods for WooCommerce Checkout. Then I sent a support ticket and wait for 4 days and they asked me to provide the login details. Then I provided and wait for 6 days without any reply. Then I asked for a refund, they said they answered me and recorded a video say the plugin works on their demo site which is not what I asked for the support. Then I capture the screenshot showing that they haven't replied yet and record a video showing the issue I have (which I told them in the first ticket). Then they haven't replied to me yet for 10 days which is out of the refund period. This is a SCAM and people should stay away from them.
