DotstoreReviews of thedotstore.com

for spammers

Downloaded the free version of a plugin and somehow got charged for the premium version without agreeing to a free trial or anything. They charged us on thanksgiving day for a plugin we don't use. We also have no idea how they got our payment information as we are a very small company, and we are 100% sure that none of us entered our card information. Also, please read over their refund policy: there terms and conditions basically only allow for refunds if you find a Technical issue with their product despite advertising a "no questions asked, 14 money back guarantee". Scum of the Earth Business to deal with. Look up the company they charge through (freemius) and you'll see the same thing.

I bought their Digital Goods for WooCommerce Checkout. Then I sent a support ticket and wait for 4 days and they asked me to provide the login details. Then I provided and wait for 6 days without any reply. Then I asked for a refund, they said they answered me and recorded a video say the plugin works on their demo site which is not what I asked for the support. Then I capture the screenshot showing that they haven't replied yet and record a video showing the issue I have (which I told them in the first ticket). Then they haven't replied to me yet for 10 days which is out of the refund period. This is a SCAM and people should stay away from them.