Ellie M.
I was very excited to get started and…
I was very excited to get started and see my first designs within 48-72 hours. I did not hear back from anyone for two weeks so I reached out to initiate contact and was apologized to. Designs started to come flowing in and I did not care for numerous ones (even after describing my business, I felt like my business name was just being thrown on other previous proofs that did not get accepted by former clients. I ended up receiving numerous proofs that did not even go on the logo I wanted to move forward with and was then told that since I was at 30+ revisions I would be charged extra. So In the final stage All I did was nicely say thank you and was responded to saying that he made it happen without the extra charge (because I had proof of the previous conversation), but I should be more clear in my feedback so we can get this done in a timely manner.
Response from The Designs PlanetNov 5, 2022
Thank you so much for your helpful comments. As a top digital company, we consistently appreciate our customers' feedback since it inspires us to bring innovations to the forefront to meet our clients' needs even more. We listened to our customers and applied cutting-edge methodologies to suit their desired needs. That was the key to our success. It's great to hear such lovely things from you!