Shelly S.
This situation has been challenging for…
This situation has been challenging for me. I have made efforts to remain patient and maintain a professional attitude, especially as a new business owner. That said, when we began in November 2024, David and his team provided attentive service and delivered quality work initially. However, the primary concern is that the commitments made to me at the start, when I invested significant funds, have not been fulfilled. My website remains inaccessible to potential clients, and the necessary updates to the documentation have not been completed. Additionally, the ongoing support promised, including assistance with Facebook updates, has not been provided since July 18th. Despite reaching out multiple times, I have encountered repeated delays and unfulfilled promises. While the website appears visually appealing, it is not functioning as agreed. I have requested access to my domain, along with the login credentials, to enable me or someone else to complete the work. Unfortunately, I have not received this information.